Register Office - Births, Marriages and Deaths

Our Mission Statement:

"We will provide a professional, courteous and personal registration service for all of our customers"

To achieve our mission statement, we have identified 20 commitments of service which all members of staff will be familiar with and which will serve as our customer care plan.

Our 20 commitments of service (pdf, 110kb)

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Contacting the Register Office:

The Register Office
The Old Council House
Corn Street
Bristol
BS1 1JG
(Entrance on Broad Street - see map)

Telephone 0117 922 2800
Fax 0117 903 8877

E-mail: register.office@bristol.gov.uk or use the on-line form in the Contact the Office page linked below.

Would you like to make a comment or complaint?

Full details of how we deal with comments and complaints and how to contact us are in the Contact the Office page linked below.

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Charter Mark

Since 1999, Bristol Register Office has held the government Charter Mark awarded for excellence in public service.

The staff take pride in achieving high levels of professionalism and customer service, whilst providing value for money for the local council tax payer.

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We have moved!

We have now moved from Quakers Friars to the Old Council House which is on the corner of Corn Street and Broad Street (see map). Please accept our apologies for any inconvenience or disruption caused by the ongoing refurbishment of the Old Council House. We ask our customers to be patient with us while we settle in to our new home.

For further information please email: register.office@bristol.gov.uk or telephone 0117 922 2800.

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Copy of Certificates

Copy of Certificates for births, marriages, civil partnerships or deaths.

Bristol Register Office aplogises that, due to unforseen circumstances, we are unable to offer the next day service regarding certificate applications from Monday, 6th October 2008.  Will will update the web site as soon as the problem is sorted out.

Sorry for any inconvenience.

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