Register Office - Births, Marriages and Deaths

Our Mission Statement:

"We will provide a professional, courteous and personal registration service for all of our customers"

To achieve our mission statement, we have identified 20 commitments of service which all members of staff will be familiar with and which will serve as our customer care plan.

Our 20 commitments of service (pdf, 110kb)

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Contacting the Register Office:

The Register Office
The Old Council House
Corn Street
Bristol
BS1 1JG
(Entrance on Broad Street - see map)

Telephone 0117 922 2800
Fax 0117 903 8877

E-mail: register.office@bristol.gov.uk or use the on-line form in the Contact the Office page linked below.

Would you like to make a comment or complaint?

Full details of how we deal with comments and complaints and how to contact us are in the Contact the Office page linked below.

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We have moved!

We have now moved from Quakers Friars to The Old Council House which is on the corner of Corn Street and Broad Street (see map).

For further information please email:  register.office@bristol.gov.uk

or telephone:   0117 922 2800.

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Copy of Certificates

Copy of Certificates for births, marriages, civil partnerships or deaths.

Any certificates ordered in person at the Register Office before 12.00 mid-day Monday to Friday would be ready to collect between 3.30 p.m. and 4.00 p.m. the same day.  Any certificates ordered after 12.00 mid-day will be available the next working day from 1 p.m. onwards.  If you do not want to come back to collect the certificate, leave us a stamped-self addressed envelope and we will post the certificate back to you no later than the next working day.  Postal applications will be posted back to you on the same working day that we receive your application.  Please ensure you include a stamped self-addressed envelope with your application, and a daytime telephone number.

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