household waste - rubbish collections
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Rubbish and recycling collections

 

Your collection

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Please put your recycling and rubbish out on the edge of your property and clearly visible from the road on your collection day by 7am.  To find out when your next collection is, please use our collection day finder.
 

We will collect either:

  • the contents of one rubbish bin or
  • four rubbish sacks (only if you do not use a rubbish bin)
     

We also collect recycling at a similar time to your rubbish bin collection (check the collection day finder).  Most household waste can now be recycled, which can make a huge difference to the amount of waste you need to put in the rubbish bin.  View our recycling pages to find out more about what you can recycle, and how.
 

Please note:

  • We will not empty any extra rubbish bins, take extra rubbish sacks or collect bins that are too full to close. 
  • If your bin is too heavy to be wheeled to the back of our collection vehicle then we will be unable to empty it.
  • After collection, please bring your bins back to your property and away from the kerbside as soon as you can.

If you are unable to take your bins to the front of your property and need help doing so, you can apply for our assisted collection service.


If your bin is lost or damaged for any reason, you can order a new bin online.


Households that are not suitable for kerbside collection, such as high-rise flats or elderly preferred accommodation, may have or be able to have a Mini Recycling Centre
 

 
 

Missed collections

We cannot guarantee the time of your collection, so please wait until after 5pm on your collection day before reporting missed collections. 
 

If your bin has not been collected for one of the reasons mentioned above, you can dispose of your rubbish at one of Bristol's Recycling Centres, alternatively please present your bin correctly on the next available collection date.
 

Please report your missed collection by completing our missed collection report form.
 

We aim to return to collect your rubbish and recycling within 2 working days of your call.

 
 

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