Public Health Services - Food Safety - about our service

Introduction

The Council deals with all aspects of Food Safety and Public Health:

• Food handling practices and procedures
• Food hygiene
• Food premises structure
• Ensuring that suitable measures are adopted to protect the public health through licensing and approvals of potentially hazardous food handling activities
• Investigating and taking appropriate action in respect of communicable disease where it is found to be associated with food premises
• Health and Safety enforcement in food premises

It is the responsibility of Bristol City Council to make sure that food manufactured, sold and consumed in Bristol satisfies all legal requirements and is safe to eat.

We will take the appropriate action to prevent, or to remedy public health problems as they arise. In general terms this is achieved by means of enforcement, education advice and regulatory controls.

If you have any complaints or enquiries relating to any of these matters contact the Food Safety team (see below) who will investigate and take action accordingly.

 

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Disclaimer

The council officers who have put together the food safety pages of the website have tried to ensure that the information contained here is accurate and up to date (at the time of the last revision). However the city council of Bristol does not accept any liability for the use you make of its content, which should only be used for information purposes. You must take responsibility for your own food safety. In particular you should understand that this information is not advice and should not be relied upon as such. For example you should not rely upon it to make (or refrain from making) any decision or to take (or refrain from taking) any action or steps. Accordingly the information contained on this site is no substitute for the taking of appropriate independent technical, legal or other appropriate expert advice and it is strongly recommended that this is done and particularly in respect of ensuring compliance with statutory food safety requirements.

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Our aims

• To implement sampling programmes of relevant food
• To ensure that food businesses in the city comply with all relevant food and health and safety law
• To complete an annual programme of food hygiene inspections
• To provide advice and guidance to consumers and traders regarding food safety and composition
• To provide an initial response to all complaints within 2 working days
• To respond to groups and organisations seeking information and guidance on food issues, and provide talks where necessary
• To review regularly our policies and procedures to ensure the best possible service is provided to our customers
• To react quickly and appropriately to Food Alerts and to protect consumers from potential harm when emergencies arise
• To continue to create links with the diverse food business communities in Bristol to provide information and training
• To promote food safety

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Food Hygiene Star Awards

Do you ever wonder how hygienic your local restaurant is?

Would you like to know how Bristol's food inspectors rate it?

June will see the publication of this information for Bristol's food businesses together with a star rating based on their hygiene management.

For more information about this scheme and to see how it works elsewhere in the country visit the food hygiene star award website.

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Contact us

Public Health Services
4th Floor, Brunel House
St George's Road
Bristol
BS1 5UY

Tel: 0117 922 2500
Fax: 0117 922 4711
Email: food.safety@bristol.gov.uk

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If you have a comment or complaint about the service we provide

If you believe that we have failed to reach these targets please write to:

John Jefferies
Public Protection and Regulatory Services Manager
PO BOX 595
Brunel House
St Georges Road
Bristol
BS1 5UY

You will get an acknowledgement within 5 working days and a reply within 15 working days.

Alternatively you can use the Council's complaints form, which is available from all Council offices or by completing the Complaints, Compliments and Comments online form.

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