Care Direct - information for older people and disabled adults and their carers

Care Direct is a service for vulnerable adults, older and disabled people, their families, friends and carers. It provides information about - and access to - social services, benefits and other resources.

It does this by providing:

• a telephone helpline dealing with any issues concerning older people and disabled adults
• a 'gateway' for information and advice
• access to a range of community resources
• help for older and disabled people to apply for benefits
• a contact for safeguarding concerns - the abuse of vulnerable people

How to contact us

If you don't already get services from adult care then use our online referral form to tell us about your situation and we'll contact you.

If you have already contacted us, or prefer to telephone, then call Care Direct:
Telephone: 0117 922 2700
8.30am - 5.00pm Monday to Friday (answerphone outside office hours)

If you just want to send a secure message use our contact form.

If your first language is not spoken English, a telephone interpreting service and minicom are used.
Fax: 0117 903 6688
Minicom: 0117 903 6689