Care Direct - information for older people and disabled adults and their carers

Bristol Care Direct is a service for vulnerable adults, older and disabled people, their families, friends and carers. It provides information about - and access to - social services, benefits and other resources.

It does this by providing:

• a telephone helpline dealing with any issues concerning older people and disabled adults
• a 'gateway' for information and advice
• access to a range of community resources
• help for older and disabled people to apply for benefits
• a contact for concerns about potential abuse of vulnerable people

How to contact Bristol Care Direct

Telephone: 0117 903 6684
8.30am - 5pm Monday to Friday (answerphone outside office hours)

Straightforward issues will be dealt with immediately, but callers may - with their permission - be called back during office hours.

For people whose first language is not spoken English, a telephone interpreting service and minicom are used . These allow callers to be answered and assisted in their own language.

Fax: 0117 903 6688
Minicom: 0117 903 6689
E-mail: adult.care@bristol.gov.uk

Or use our contact form.