Benefits

Help with your rent and Council Tax

Bristol City Council helps one in ten households in Bristol meet the cost of their rent and Council Tax.

We help single people, couples and families who are working as well those who are receiving state benefits such as Income Support or Job Seekers Allowance.

The amount of help you could receive is based mainly on who lives with you and the total amount of money they have coming in.

Even if you own your own home, you may still be able to receive help with your Council Tax.

Whether you’re thinking about claiming for the first time or you’re already receiving Housing or Council Tax Benefit, these pages are designed to help make sure you’re getting as much help as you’re entitled to.
 

You can now make a new claim for Housing Benefit, Counil Tax Benefit or both by calling 0117 922 2300.

Follow one of the links below, depending on your current circumstances:

• I'm thinking about claiming
• I recently made a claim
• I’m already receiving Housing or Council Tax Benefit
• I’m a landlord
• I’ve received a letter about an overpayment 
• Find out how long it is taking us

We provide this service for and on behalf of the people of Bristol. See our service standards.

If you’d like to see how we’re doing against these standards, take a look at how we’re doing.
 

Contact us

• By telephone - 0117 922 2300
• By email - benefits@bristol.gov.uk
• By post - Housing & Council Tax Benefits, PO Box 43, Bristol, BS99 1BF

Feedback
If you would like to comment on our services, are unhappy with the service you’ve received or need to make an enquiry please use this online form.
 

Useful links
We have created a range of leaflets and forms that you might find useful.