Anti social behaviour and nuisance

What is anti-social behaviour?

Anti-social behaviour is unacceptable behaviour that can upset people's lives. Examples include nuisance neighbours, vandalism, graffiti and flyposting, begging and anti-social drinking.

The Crime and Disorder Act 1998 defines anti-social behaviour as 'acting in a manner that caused or was likely to cause, harassment, alarm or distress to one or more persons not of the same household'.

It is important that we tackle anti-social behaviour as it can ruin peoples lives. It doesn't just make life difficult but can create an environment where more serious crime can occur.

What isn't anti-social behaviour?

• Noise from children playing
• Personal differences
• Family disputes
• Overgrown gardens
• Normal living noises, such as flushing toilets and closing doors

Whilst this list does not cover all situations, generally in these type of cases we will not take action. However, we will acknowledge your complaint and explain why action cannot be taken. We may be able to give you advice on how to resolve these problems yourself.

Report anti-social behaviour in the following ways:

• Visit any Customer Service Point
• Fill in our online anti-social behaviour reporting form - Available 24 hours a day
• Telephone It's Your Call on 0117 922 2500 - Available 24 hours a day 

If you are a council tenant - you can also Contact your local Estate Management Team

If you are a Housing Association tenant - you can also contact your housing association

In an emergency

If someone is acting in a violent or threatening way towards you or your property, or they are being racially abusive, contact the police on 999 immediately.