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What you can do
Please help us combat fly-tipping by reporting any fly-tipping in your area today. Simply contact our Customer Services Centre who will be more than happy to help or fill in our online form.
Any information you can obtain about who has fly-tipped the waste would be very helpful to our Street Scene Enforcement Team. Information such as:
- vehicle registration
- brief description of the vehicle/s seen fly-tipping
- brief description of the person/people seen fly-tipping
- photographic evidence if possible of the above
We will clear any fly-tipping from public areas generally within two working days, unless specialist arrangements are required for removal/disposal.
Information that you enter on the form is strictly confidental. Your details will only be used to process the removal and clean up of the waste fly-tipped and will not be passed on to any other departments of organisations.
What we can do
We will investigate complaints and incidents of fly-tipping where evidence is available.
We use a range of methods to help us identify who has fly-tipped waste in Bristol, including:
- CCTV which we can install anywhere
- Interviewing people
- Serving Legal Notices requesting information and the receiver of the Notice has a legal obligation to reply
- Working very closely with the Environment Agency and neighbouring Local Authority Enforcement Teams to make sure we catch the offenders.
We have dedicated CCTV equipment located around the city to catch offenders in the act of flytipping.
Convictions for flytipping can carry a fine of up to £50,000 and/or up to five years imprisonment.
Did you know?
If you dump any waste onto land or highway this is called fly-tipping and is illegal. Leaving as little as two black bags on the street when it is not your recycling and rubbish collection day is classed as fly-tipping.
Fly-tipped waste is a problem in Bristol. A large quantity of the waste dumped contains fridge freezers, builders rubble and mattresses which is littering our street scene, driving down property prices and costing the council tax payer an estimated £231,848 each year.
Report it
Contact information
Customer Services Centre
Freepost BS4341, PO Box 595
Bristol, BS99 2BR
Opening Hours
Monday to Friday 8am - 6pm
Closed 2.30pm to 4pm on Wednesdays for staff training (except Local Tax and Electoral Services who remain open)
- Email: customer.services@bristol.gov.uk
- Work: 0117 922 2100

