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Licence summary
To run a boarding kennel or cattery, or board dogs in your own home, you need a licence from the local authority. The number of dogs and cats that may be accommodated will be specified on the licence along with other specific conditions.
A local authority may authorise an officer, veterinary surgeon or practitioner to inspect licensed premises.
Eligibility Criteria
An applicant must not be disqualified from any of the following at the time of the application:
- keeping an animal boarding establishment
- keeping a pet shop under the Pet Animals Act 1951
- keeping animals under the Protection of Animals (Amendment) Act 1954
- owning, keeping, being involved in the keeping or being entitled to control or influence the keeping of animals, dealing in animals or transporting or being involved in the transportation of animals under the Animal Welfare Act 2006
- owning, keeping, dealing in or transporting animals under the Animal Health and Welfare (Scotland) Act 2006.
Regulation Summary
A summary of the regulation relating to this licence
Application Evaluation Process
Fees will be payable for applications and conditions may be attached.
The following criteria will be considered when the application is being evaluated:
- That the animals will be kept in suitable accommodation at all times. Suitable accommodation takes into account the construction and size of the accommodation, the number of animals to be housed in it, facilities for exercising the animals, cleanliness and temperature, lighting and ventilation provisions.
- That suitable food, drink and bedding materials will be provided and that the animals are exercised and visited regularly.
- That steps are taken to prevent and control the spread of disease among the animals and that isolation facilities are in place.
- That adequate protection is provided to the animals in the case of fire and other emergencies.
- That a register is kept. The register should contain a description of all animals received, their arrival and departure date and the name and address of the owner. The register should be available to be inspected at any time by a local authority officer, veterinary surgeon or practitioner.
Will Tacit Consent Apply?
Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period. The target completion period is 39 days.
Apply online
The fee to accompany the application is £119 pro rata, please contact your Local Authority in the first instance. Payment can be made online.
Apply to run an animal boarding establishment
Tell us about a change to your existing circumstances
Renew your licence to run an animal boarding licence
Apply by post
The fee to accompany the application is £119 pro rata, please contact your Local Authority in the first instance.
Application form (msword, 40 KB) (word)
Applicant complaints
Any applicant who is refused a licence can appeal to their local Magistrates' court or, in Scotland, to their local Sheriff.
Licence Holder Redress
Please contact your Local Authority in the first instance.
Any licence holder who wishes to appeal against a condition attached to their licence can appeal to their local Magistrates' court or, in Scotland, to their local Sheriff.
Consumer Complaint
We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.
Other Redress
E.g. about noise, pollution, etc. Also should one licence holder complain about another.
Trade Associations
Pet Care Trust (PCT)
Royal College of Veterinary Surgeons
Premises currently licensed
A list of those premises currently licensed can be found on this page.
EUGO (European Union Go) gives service providers and entrepreneurs from the EU (European Union) and EEA (European Economic Area) the information and support they need to set up or do business in other EU or EEA markets. Central EUGO website portal.
Apply online
Apply to run an animal boarding establishment (Business Link website)
Tell us about a change to your existing circumstances (Business Link website)
Renew your licence to run an animal boarding licence (Business Link website)
Contact information
Public Health Services
PO Box 595, Brunel House
St George's Road
Bristol, BS1 5UY
- Email: health.safety@bristol.gov.uk
- Work: 0117 922 2500
- Fax: 0117 922 4711
Related documents
- Licensed Animal Home Boarders (pdf, 24 KB)
- Boarding animals application form (msword, 40 KB)

