- Apply
- Adult learning courses
- Allotments
- Bus pass
- Carer's assessment
- Council housing services
- Council tax and business rates
- Disabled parking bay
- Free school meals
- HMO licence
- HomeChoice Bristol
- Housing or Council Tax Benefits
- Jobs at the Council
- Library membership
- Licences
- Planning and building control applications
- Register for My Account
- Rubbish and recycling services
- School places
- Social services assistance
- Pay
- Report
- Abandoned property
- Benefits fraud
- Complaints, compliments and comments
- Concerned about a child
- Domestic violence
- Flyposting and graffiti
- Freedom of information
- Harassment and hate crime
- Housing repairs
- Litter and street sweeping
- Missed bin collections
- Planning and building control reports
- Problems in my area
- Problems with roads, pavements and drains
- Taxi complaints
- My Account
You are here
Bristol City Council
The Council House
College Green
BS1 5TR
All address details for our Customer Service Points can be found on our Customer Service Points page.
Our departments
Please remember that it is quicker and easier to use our online services, and less costly.
Household waste and street maintenance
Recycling and waste collections, maintenance of roads and pavements, street lighting, graffiti and flytipping, street litter
- Rubbish, recycling and waste - online services
- Roads, pavements and drains - online services
- 0117 922 2100
Council housing
Pay your rent, tenancy enquiries, anti-social behavior, repairs, caretaking
- Council housing - online services
- 0117 922 2200
Housing benefit and Council Tax benefit
Make a new claim, enquiries about existing claims
- Online benefits service
- Benefits calculator
- 0117 922 2300
Council Tax
Pay your bill, apply for Council Tax benefit, Single Adult Discount, Disabled Band Relief, moving house, advice and enquiries
- Council Tax and Busines Rates - online services
- 0117 922 2900
Planning and Building Regulations
Advice and enquiries
- Planning and building control - online services
- 0117 922 3000
Home Choice Bristol
Bid for a property, advice and enquiries
- www.homechoicebristol.co.uk
- 0117 922 2400
Pest control and dog wardens, pollution and public safety
Report anti-social behaviour, noise and other pollution, risks to public health and safety (such as food risks), issues with pests or dogs
- Problems in my area - online services
- 0117 922 2500
Concessionary travelcards, disabled and residents' parking permits
Apply for a Blue Badge or disabled parking bay, travelcard enquiries, apply for a parking permit
- 0117 922 2600
Care Direct
Help and advice with adult care, report abuse of vulnerable adults
- 0117 922 2700
Transport and streets
Report road and pavement maintenance issues
- Roads, pavements and drains - online services
- 0117 922 2100
Register Office
Replacement certificates, register a birth or death, register a marriage or civil partnership
- 0117 922 2800
Business Rates
Make a payment, apply for Small Business Rates Relief or Charitable Relief, moving property, advice and enquiries
- Council Tax and Busines Rates - online services
- 0117 922 3300
Schools
Libraries
Highways
- Road closures
- Road maintenance
- 0117 922 2100
Leisure
Find out about leisure facilities in Bristol
General enquiries
8.30am - 5pm Monday to Thursday, 8.30am - 4.30pm Friday
- 0117 922 2000
Complaints, comments and compliments
Please see our complaints pages
Website feedback
Use our online form to contact us about our new website

