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The Freedom of Information (FOI) Act 2000 gives a general right of access to all types of 'recorded' information held by public authorities (no matter how the information is held). It also sets out exemptions from that right and requires public authorities to set up and maintain a publication scheme, which sets out the categories of information they undertake to publish. A full list of exemptions are available below and further guidance can be found at the how to access information from a public body page on the Information Commissioner's website.
The Environmental Information Regulations give statutory access to environmental information held by public bodies. Further guidance on the regulations can be found at the how to access information from a public body page on the Information Commissioner's website.
We are committed to greater openness in our communication with the people of the city. We understand the need to share as much information about the way we work as possible.
Please send your request to the email address or postal address given under the contact details section on this page.
For further information on making information requests, please read the how to access information from a public body page on the Information Commissioner's website.
You can download the Publication Scheme (pdf, 193 KB)(opens new window) or request a hard copy at any of our council offices.
You can also request hard copies and other formats and languages by contacting the Data Protection Officer. See the translation service page for full details of how to contact us and our translation service.
We can refuse a request if:
- it would cost too much to comply;
- the request is vexatious or repeated; or
- the information is exempt from disclosure under one of the exemptions in the Act.
When refusing we must send the requester a written refusal notice.
We will check the identity of requesters in some instances to ensure that requests are valid as defined in Section 8 (b) of the Freedom of Information Act 2000. This is in accordance with the guidance of the Information commissioner entitled: Valid request - name and address for correspondence (pdf, 40 KB)(opens new window).
View Bristol City Council's document retention schedule from the related documents section.
It outlines how long the council will keep different types of documents and records.