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In April 2013, the government’s national Social Fund was stopped. Crisis Loans and Community Care Grants were replaced by a new Local Crisis and Prevention Fund. In Bristol, the fund is for emergency payments or household goods for those in the greatest need.
Emergency payments are not provided on the same day as the application. You need to apply between 8am and 12noon (11am on Fridays) and the payment is made as a pre-payment card to be collected from a city centre location on the following day. This will be on Monday for people who apply on Fridays.
You do not need to have run out of all your food and electric or gas in order to apply. Please do not leave yourself vulnerable as we cannot process same day applications.
Who can apply?
To apply, you must be living in Bristol and have experienced a crisis or an emergency or need household goods.
Print form and post
Download the application form, print it off and hand write onto the form
- Emergency payments application form (pdf, 139 KB)(opens new window)
- Household goods application form (pdf, 167 KB)(opens new window)
You can then post it to us using freepost (no stamp is needed) or scan it in and email it to us - email@example.com
Download interactive form and email
You can also download an interactive form which enables you to type straight onto the form and then email it to us.
- Emergency payments interactive application form (pdf, 300 KB)(opens new window)
- Household goods interactive application form (pdf, 315 KB)(opens new window)
You need to be running Adobe Reader 8.1.2 or later. The Form will not work using any other 3rd party reader. (Adobe Reader is Free to download and install)
The file needs to be saved to your desktop first and then attached to an email when complete.
You can phone us and we will fill in the form for you over the phone.
- free phone number 0800 923 0101 or
- local rate telephone number 0117 922 4500 or
Emergency payment telephone applications are only 8am to 12noon, Monday to Friday.
Household goods - we cannot take household goods applications over the telephone. Please apply using interactive or paper form.
How do we decide priority?
Priority will be given to people in the greatest need, with an income of below £72 per week for a single person, after housing and other essential costs have been deducted. A list of priority households, such as those with a disabled child, and priority circumstances, such as those leaving residential care and supported accommodation, will also be used to decide who will receive payments.
- Emergency payment - Polish (pdf, 112 KB)(opens new window)
- Emergency payment - Somali (pdf, 100 KB)(opens new window)
- Household goods - Polish (pdf, 117 KB)(opens new window)
- Household goods - Somali (pdf, 94 KB)(opens new window)
- Local crisis and prevention fund leaflet - Polish (pdf, 92 KB)(opens new window)
- Local crisis and prevention fund leaflet - Somali (pdf, 61 KB)(opens new window)
If you are a service user or customer at any of the following organisations, they will have copies of the application forms and they can help you to fill in the forms.
- Age UK Bristol
- 16-25 Independent people
- Aspects and Milestones
- Better Together
- Brandon Trust
- Brentry and Henbury Childrens Centre
- Bristol Drugs Project
- Bristol Debt Advice Centre
- Citizen's Advice Bureau
- Care and Repair
- Centre for Sustainable Energy
- CHAS Housing
- Elim Housing
- Hartcliffe Health Action Group
- Missing Link
- Horfield Prison
- Knightstone Housing
- NBT young persons substance misuse team
- Next Link
- North Bristol Advice Centre
- Places for People
- Probation Service
- Red Cross
- Refugee Action
- Salvation Army
- Sanctuary Housing
- Second Step
- Self Help Housing
- Somali resource Centre
- Students’ Support City of Bristol College
- Terrence Higgins Trust
- Bristol City Council (BCC):
- BCC Care and After
- BCC North Bristol Duty and Assessment Team
- BCC Community Support team
- BCC Housing Advice
- BCC MST
- BCC Private rent team and hostels
- BCC Tenant Support
- BCC WRAMAS
Awards will be given as pre-payment cards for food, gas and electricity. Household goods will be delivered to your home.
Only one award can be made for emergency payment each year, and only one application for household goods in two years.
Emergency payments can be collected from a city centre location if applicants cannot wait for first class post to deliver their payments.
April - May 2013
The fund is discretionary; there is £1,200,000 to allocate in household goods. We will issue £4,000 worth of household goods each day. The number of goods awarded will be discretionary because the fund is limited. It is unlikely a household will receive more than five items. It is likely that a larger household will receive more items than smaller households. There is a ceiling on the value of goods you can receive, £700 for a single household and £1,000 for a family.
If you have financial difficulties because of non-payment of benefits, you will need to continue to apply to the Department of Work and Pensions for a short term benefit advance or budgeting loan. The Department of Work and Pensions can be contacted on 0845 603 6967.
Bristol City Council will be managing the fund.
Contact the service using local rate telephone number 0117 922 4500 or freephone number 0800 923 0101.
We welcome your feedback, please complete and return our service satisfaction survey using the freepost address above.
We are encouraging agencies in the city to become verifiers to support people to apply to the Local crisis and Prevention Fund. Please see information below and return to firstname.lastname@example.org