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We give information and assistance to help homeowners live in a home that is safe, secure and free from health risks.
Please see our Homeowner's Booklet (pdf, 0.7 MB)(opens new window) for advice on maintaining your home.
The Disabled Facilities Grant is a mandatory grant to help adapt the home of disabled or older residents so that they can continue to live independently in their own home.
See Disabled Adpations for more information on the process and the Financial Assistance Schedule (revised September 2014) (pdf, 134 KB)(opens new window) for details of grant products available under our current policy.
For most homeowners enquiries for financial help from us are administered by WE Care and Repair and in line with our Financial Assistance Schedule (revised 1st September 2014 (pdf, 134 KB)(opens new window)). This help is in the form of a low cost loan.
We have a range of affordable products available to suit the financial circumstances of eligible households and the term can be extended up to 15 years to make repayment as low as possible. In some exceptional circumstances we might accept interest only loans or deferred payments as long as there is equity in your property to adequetly cover the capital value of the loan.
All loans are secured against your property and your home is at risk if you do not keep up repayments as agreed.
To make an enquiry contact WE Care and Repair on 0300 323 0700 or by email firstname.lastname@example.org. Help offered under this policy is limited to the budget available at the time of your application.
See the WE Care and Repair website for more information about this and other services.
All our low cost loans are administered by our partner Wessex Home Improvement Loans.
The Private Housing Service deals directly with enquiries for loans for specialist areas of work like:
- energy efficiency improvements
- bringing empty properties back into use
- loans to private landlords in areas where Discretionary Licensing Schemes have been designated.
Please call or email if you wish to make an enquiry about these schemes.