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Do you get any benefits or credits?
You need to tell us if you get any benefits or credits

Have you had a notice of action (listed above) for your council debts?
We need to know if you've had a notice of action for your council debts

What accounts are in arrears?You need to tell us what accounts are in arrearsChoose any that you owe money on
What bill you're most concerned about?
You need to tell us what bill you're most concerned aboutChoose the one that worries you the most
You need to tell us the bill or invoice reference number
You need to tell us why you're in debt or arrearsTell us the reason you don't have money to pay this bill
Can you bring your payments and arrears up-to-date within the next 14 days, including any current payments due?
You need to tell us if you can pay within 14 days

You need to tell us your name
You need to tell us your addressInclude your postcode
Is your address the same as the one on the bills?
You need to tell us if the address on your bills is different
You need to give us a contact number
You need to tell us the best way to contact you
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