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Order new bins, boxes and lids unavailable

Get replacements for lost or damaged bins and boxes

Order new bins, boxes and lids unavailable

This is service has been temporarily suspended.

You will be able to order new bins, boxes and lids from Monday 17 January 2022.

We're sorry for any inconvenience.

You can order a:

  • black wheelie bin
  • green recycling box
  • green box lid
  • black recycling box
  • black box lid
  • brown food waste caddy
  • brown food waste bin
  • blue bag for cardboard

You can use this form to order 1 of these items only.

Only order containers that you need.

We aim to deliver your new bins or boxes within 10 working days. At busy times it can take longer. 

If you don’t have the correct bin or box, you should:

  • separate your recycling by type (cans, plastics, paper, glass, cardboard with tape removed and big pieces ripped up) and put it in untied bags, we can’t take bags of mixed recycling
  • put waste that can’t be recycled in a maximum of 3 tied bin bags and put them on the kerbside on your usual collection day by 6am

If you’re struggling to manage your waste, contact us.

Track your order

Log in to your account to track your bin order.

Cancel your order

Call 0117 922 2100 to cancel your order. You'll need your reference number.

Green garden bins, garden waste sacks and compost bins

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