Changes to Register Office services due to coronavirus

Changes to Register Office services due to coronavirus

Temporary changes to how you register births and deaths, citizenship ceremonies, marriages and civil partnerships, and how to get certificates due to coronavirus (COVID-19)


You can’t register a birth right now. We’ll update our process when the stay at home guidance changes. 

You can claim Child Benefit or Universal Credit before a birth is registered. For advice and guidance see Child Benefit or Universal Credit

Citizenship ceremonies

All citizenship ceremonies have been postponed.

You'll now have 6 months to book your citizenship ceremony from when you receive an invitation from the Home Office. 

We'll contact anyone who had citizenship ceremony booked to:

  • tell them about the postponement
  • rearrange a new ceremony date once ceremonies resume

Deaths and still births

We're only registering deaths or still births by phone.

To register a death or still birth, call 0117 9222800. 

We’ll take your contact details, and a registrar will call you to register the death or still birth as soon as they're available. You’ll be able to ask questions when they call. They’ll ask if you want to use government’s Tell Us Once service on GOV.UK. 

We need the Medical Certificate of Cause of Death (MCCD) to register a death. The hospital or GP can send the MCCD to us. If you have the MCCD, take a photo of it and send it to us by email, we'll tell you how when you call us. 

After you’ve registered the death, we’ll send you any death certificate that you have ordered and paid for, by post. 

Marriage and civil partnerships

Notice appointments

You can’t give notice for a marriage and civil partnership at the moment. If you have an existing appointment we’ll contact you to cancel.

Ceremonies for weddings and civil partnerships 

We’ve cancelled all ceremonies until 31 May 2020.

For ceremonies due to take place after this date further updates will be given in line with government announcements.

If your marriage or civil partnership ceremony has been postponed and your legal notice has expired, you'll need to give a new notice. This applies even if the new date is for the same venue.

You won't have to pay the statutory notice fee if you live within the Bristol district and give notice to the Bristol Register Office. If you live outside of Bristol then you’ll need to check with your local office regarding the fee payable.


Family history certificates

We’re not providing copies of family history certificates at the moment. 

Getting your certificate

If you urgently require a birth, death, marriage or civil partnership certificate apply online stating the reason for the urgency. All birth, death and marriage certificates will be posted to you.  You will not be able to collect them at the Register Office.