Business Rates - Payments and advice

Introduction

Business Rates are normally payable by 10 monthly instalments, except closing or amended accounts or where instalments would be less than £50.00 each.

Business Rates are payable on the 1st of the month.

If you need a face to face appointment ring our helpline on 0117 922 3300.

You can pay your Business Rates at a number of places and by various methods - see below.

Direct Debit

The safest and most convenient way for you to pay is by Direct Debit. Payments are paid for you automatically by your bank or building society.

With Direct Debit, you are guaranteed an immediate refund in the unlikely event of a mistake being made.

You can either download and print the attached form or telephone your bank details through to our office.

Direct Debit Mandate (pdf, 56 KB) (opens new window)

Bristol Pound

We accept business rate and Business Improvement District levy payments electronically from Bristol Pound accounts. 

To set-up regular payments from a Bristol Pound account see paying business rates to Bristol City Council on the Bristol Pound website.

Mobile phone app

If you have an Apple or Android smartphone you can pay your Business Rates at the touch of a button, using an app from Allpay.

You can download the app from:

For more information regarding this mobile app go to  App help and information on the AllPay website.

Online

You can pay your Business Rate online by going to the online payments page.

Here you can choose to pay by credit card or by Girobank BillPay website. You will need your credit/debit card details and the first 11 digits of your account number. The reference starts with a 5 and is usually all numeric.

Please note that there is a restriction of £5,000 per transaction via Girobank BillPay.

24 hour payment line: 0870 707 7776

You can pay at any time by phoning our 24 hour payment line. Calls cost 2p per minute plus your phone company's access charge.

You will need your Business Rate account number and payment card details. Please quote the first 11 digits of your account number.

We accept Visa, Mastercard, Switch, Delta or Solo payment cards.

Please note that there is a 1.8% charge on all credit card payments.

Debit or credit card

You can pay by Switch or Delta, Visa or Mastercard.

Please call the 24 hour payment line: 0870 707 7776 quoting the first 11 digits of your Business Rate account number.  Please have your card details ready, or pay by card at any of our Citizen Service Points.

Calls cost 2p per minute plus your phone company's access charge. Please note that there is a 1.8% charge on credit card payments.

Online banking

Please quote sort code 56-00-05, Bank A/C no is 41322266. In the reference field please quote the first 11 digits of your account number.

The reference starts with a 5 and is usually all numeric.

Text messaging payments

You can make a payment from your mobile phone. To register to use this new service you will need your plastic payment card or the 19 digit number printed under the bar code on your bill.

You will also need your credit/debit card.

Unfortunately, the system will only recognise your 19-digit payment card number if you have used it to make a payment at a Post office, PayPoint or Payzone outlet since 1 November 2006.

If you experience any problems registering for this new service, please contact us on 0117 922 3300.

Pay by text (external site)

Citizen Service Points

You can pay by cash, cheque or debit/credit card at any of our Citizen Service Points.

Please take your bar coded Business Rates bill with you. If you pay by cheque, have you considered changing to Direct Debit?

Post

Complete the payment slip and send it with your cheque or postal order to:

Local Taxation (100TS)
P.O. Box 3176
Bristol
BS3 9FS

Please make cheques payable to Bristol City Council and cross 'non-negotiable'.

Please write your account number on the front of the cheque. The reference starts with a 5 and is usually all numeric.

We do not normally issue receipts, so please ask if you would like one.

Payment difficulties

If you are a 'sole trader' and have any difficulty in paying your business rates (or any other council debts) by the due dates, you can make an arrangement to pay online.