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Housing benefits : complaints and feedback

Housing benefits : complaints and feedback

Before you make a complaint, you could try:

If you would still like to make a complaint or give feedback then complete our online form.

You must answer all questions unless marked as optional.

Make a complaintWe always assess and reply. All complaints are confidential.
 or 
Give feedbackWe read your comments carefully, but don’t usually reply.

Other ways to make a complaint

Other ways to make a complaint or give us feedback

Visit

Visit our Citizen Service Point.

Write to

Customer Relations (100 TS)
PO Box 3176
Bristol
BS3 9FS

Alternative formats

For assistance with making a complaint or giving feedback in another language, braille, larger print or on audio tape, email complaints.feedback@bristol.gov.uk or use the above methods to get in touch.

We can also arrange language interpreters and sign-language interpreters.