Complaints

Children's social work services complaints

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Please tell us who's making the complaint

If you're making this complaint for someone else, we'll need your details and their details so we can process the complaint.

Do you need help making this complaint?

An advocate can give you advice and help you make your complaint.

If you're a child or young person and would like an advocate's help, you can ask for one through Reconstruct advocacy service (opens new window).

If you would prefer, we can contact Reconstruct on your behalf.

If you're an adult and need support to make a complaint, you can contact Complaints Procedure Advocacy (opens new window).


Do you need help making this complaint?

An advocate can give you advice and help you make your complaint.

If you'd like an advocate's help, you can contact Complaints Procedure Advocacy (opens new window).


The other person's details

We won't usually contact this person, but we collect their details just in case we need to. You will be our primary contact for this complaint

Their address:


Your details

We use these details to find your records, so we can process the complaint quicker.
We use these details to contact you with a response.

Your address:


If you make an anonymous complaint, we won't be able to contact you.