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Changes to Register Office services due to coronavirus

Changes to Register Office services due to coronavirus

Temporary changes to how you register births and deaths, citizenship ceremonies, marriages and civil partnerships, and how to get certificates due to coronavirus (COVID-19)

Births 

You can’t register a birth right now. We’ll update our process when the stay at home guidance changes. 

You can claim Child Benefit or Universal Credit before a birth is registered. For advice and guidance see Child Benefit or Universal Credit

Citizenship ceremonies

We’re still holding citizenship ceremonies at the Bristol Register Office. In order to ensure the protection of participants and staff, all ceremonies will be individual .   

We anticipate further government instruction. We’ll contact all attendees to explain what to expect. Please turn up to your scheduled ceremony unless notified otherwise.

Deaths and still births

We're only registering deaths or still births by phone.

To register a death or still birth, call 0117 9222800. 

We’ll take your contact details, and a registrar will call you to register the death or still birth as soon as they're available. You’ll be able to ask questions when they call. They’ll ask if you want to use government’s Tell Us Once service on GOV.UK. 

We need the Medical Certificate of Cause of Death (MCCD) to register a death. The hospital or GP can send the MCCD to us. If you have the MCCD, take a photo of it and send it to us by email, we'll tell you how when you call us. 

After you’ve registered the death, we’ll send you the death certificate by post. 

Marriage and civil partnerships

Notice appointments

You can’t give notice for a marriage and civil partnership at the moment. If you have an existing appointment we’ll contact you to cancel.

Ceremonies for weddings and civil partnerships 

We’re not doing any marriage or civil partnership ceremonies  at the moment.  If you have a ceremony booked please email register.office@bristol.gov.uk and we’ll contact you to discuss options .

Certificates

Family history certificates

We’re not providing copies of family history certificates at the moment. 

Getting your certificate

If you urgently require a birth, death, marriage or civil partnership certificate apply online stating the reason for the urgency. All birth, death and marriage certificates will be posted to you.  You will not be able to collect them at the Register Office.