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Guidance for businesses that want to offer takeaways and deliveries

Guidance for businesses that want to offer takeaways and deliveries

The government has relaxed planning and licensing rules to allow pubs, cafes, restaurants and other businesses to provide takeaways and deliveries during coronavirus (COVID-19).

What you can sell

The new rules mean you can sell food  and hot or cold non alcoholic drinks for takeaway or delivery.

You’ll need a Temporary Event Notice or Premises Licence if you want to sell:

  • hot food or drink between 11pm and 5am
  • sealed alcohol to be consumed away from the premises

What you must do to offer takeaway or delivery

You must:

  • register with us as a food business, if you’re not already
  • check your lease allows you to use your premises as a takeaway, speak to your landlord if it doesn’t or you’re unsure
  • make sure your delivery drivers’ insurance includes business use, they may need to change their insurance policy if it doesn’t
  • make sure all staff and drivers follow social distancing rules
  • make sure all staff and drivers stop working if they have symptoms of COVID-19

You must not:

  • provide seating for customers
  • sell alcohol if you don’t already have a licence for it
  • sell food for delivery or takeaway between 11pm and 5am if you don’t already have a licence for it

Read our guidance for managing changes to your food business safely (pdf, 133KB) (opens new window) .

Email licensing@bristol.gov.uk if you have questions about premises licences or temporary event notices.

Email food.safety@bristol.gov.uk if you have questions about registering a food business.