Private tenants

Private tenants and homeowners

What you need to know about renting privately during coronavirus (COVID-19)

Your landlord's responsibilities, your rights and responsibilities and ending a tenancy.

Find out if we can you help you with problems coming from another property or in your property.

Help if you’re being harassed or have been unlawfully evicted by your landlord.

What to do if you’ve been charged unlawful fees by your landlord or letting agent

Tell us about a property that you think should have a licence, but doesn't.

What you can use a repairs loan or grant for, types of loans and grants and how to apply

If you’re struggling to pay your mortgage then there are organisations that can help.

What a rogue landlord is and how to report one.

What a ‘bed in a shed’ is, how to tell us about someone paying to live in one, what we’ll do after you tell us.

What a rent repayment order is, who can apply, how to apply, what it costs, how to get help to apply.

Who to contact if you need a property inspected for immigration.

Make your home more energy efficient and reduce your energy usage.

What help you can get to improve the energy efficiency of your home.

Using solar panels to generate clean, renewable energy.