EU Settlement Scheme
EU Settlement Scheme
What EU Settlement Scheme is, how to apply and how to get help with identity verification
Coronavirus (COVID-19) changes to service
We're not doing EU Settlement applications at the moment at the Customer Service Point. We'll update this page with details about when this will be available again.
If you’re an EU, EEA or Swiss citizen, you and your family can apply to the EU Settlement Scheme if you want to continue living in the UK after 30 June 2021.
EU nationals and their family members who have lived continuously in the UK for five years should be entitled to get Settled Status, meaning they are free to go on living and working in the UK indefinitely.
People with less than five years’ residence can get pre-settled status, which after five years of continuous stay can convert to settled status.
When you can apply
If the UK leaves the EU without a deal
The deadline for applying will be 31 December 2020
If the UK leaves the EU with a deal
The deadline for applying will be 30 June 2021
How to apply
The first thing you need to do is to verify your identity.
You will need:
- an email address and phone number
- A current, valid biometric EU, EEA or Swiss passport or a valid Biometric Residence Permit (BRP) for family members of an EU, EEA or Swiss citizen. (If your passport is out of date you will need to apply for a new one. You can do this at your home country’s embassy.)
How do I know if my passport is biometric
The simplest way to tell if your passport is biometric is to check that there is a gold camera logo at the bottom of your passport’s cover If your passport carries this logo, this means that your passport is biometric.
There are different ways to provide your passport, national identity card or biometric residence card or permit for us to check.
You can do it
- by post
- with the Android app
- at an identity scanning point
To verify your identity by post you need to:
- Go to the Application form page
- Follow the instruction. When you’ll be asked about the way of verification choose By post and click continue
- Enter your document details.
- Upload a digital photo.
- Submit the application.
- Post your identity document to the address you’ll receive in a confirmation email after submitting your form.
You can’t do this if you’re outside the UK. If you are an EEA or Swiss national you can use your passport or a national identity card. If you are not an EEA or Swiss national you can use your passport or a biometric residence card or permit.
To verify your identity with an app
You can do this using the ‘EU Exit: ID Document Check’ app for Android.
You won’t be able to use it on the iPhone.
The app will:
- check that your identity document is genuine
- verify that the document belongs to you
Information on how to use the app is on the Home Office website.
After successful verification, you’ll be able to make your application for pre-settled or settled status.
To verify your identity at an identity scanning point
If you can’t use the app, and don’t want to send your ID document, you can book an appointment at the Citizen Service Point and we’ll help you complete the verification process.
Identity verification appointments and advice
Email EUsettlementverification@bristol.gov.uk to arrange an appointment or to ask for further advice.
Appointments are at the Citizen Service Point, 100 Temple Street, Bristol, BS1 6AG
You can find an access guide for 100 Temple Street on the DisabledGo website.
Family groups are welcome to attend the same appointment.
Appointments are available on:
Mondays, 3.30pm to 4.30pm
Tuesdays, 9am to 10am
Wednesdays, 3.30pm to 4.30pm
Thursdays, 9am to 10am
Fridays, 3.30pm to 4.30pm
At your appointment you will need:
- your current valid biometric EU, EEA or Swiss passport or a valid Biometric Residence Permit (BRP) for family members of an EU, EEA or Swiss citizen
- a mobile phone that can receive text messages or a device that can receive an email
- an email address
Each person and family member needs to attend the appointment in person with their passports so that we can verify them.
Verification is free.
After successful verification, you’ll be able to make an application for pre-settled or settled status.
What happens next
It usually takes around 5 working days for applications to be processed, but it can take longer.
Your application is likely take longer to process if:
- we need to request more information from you
- you’re applying as a minor and your application is not linked to an adult
- you submit a paper application
- you have a relevant criminal record
- you’re a non-EEA or non-Swiss citizen and are applying based on a relationship you haven’t relied on in a previous application to the Home Office
If your application is successful
The Home Office will email you a link to an online service that you can use to view and prove your status.
If your application is unsuccessful
- You may be able to apply for an administrative review of the decision.
- You can apply again at any time until 30 June 2021 (or until 31 December 2020 if the UK leaves the EU without a deal).
- Bristol Law Centre, at no cost, can support EU and EAA citizens with complex cases, and can advise organisations or workers with those clients
- Official Settlement Resolution Centre 0300 123 7379
- EU Settlement Scheme: Assisted Digital service
Community advice centres
Extra support is available from these community advice centres:
You'll need to contact the centres directly.