Commissioning homelessness prevention services

How we commission homelessness prevention services

What we're doing to commission homelessness prevention support

What is homelessness prevention support?

We fund a number of services that provide support to prevent people from becoming homeless and to help people recover from homelessness. We need to commission homelessness prevention support to make sure that fewer people become homeless, and if they do, then they are able to recover quickly and not become homeless again.

This includes:

  • prevention services and services for those new to rough sleeping
  • services for those who have been rough sleeping longer term or who have returned to rough sleeping
  • emergency shelter provision
  • a range of low to high support hostels, supported accommodation and 'move-on' accommodation
  • floating support for people in their own homes to help maintain housing and prevent a return to homelessness

We provide some of these services directly, but most are provided by partner organisations.

Recently commissioned services

Over the past two years, we have been able to commission a number of services and interventions across Bristol through grant funding made available by the Ministries of Housing and Communities Local Government (MHCLG).

Rough Sleeping Intervention (RSI) funded projects:

  • Housing First
  • Prison Release Workers
  • Medium to High Support Shelter or Hostel
  • Flexible Floating Higher Support Service
  • Flexible Floating Lower Support Service

Rapid Rehousing Pathway (RRP) funded projects:

  • Rough Sleeping and Prevention Service (RSPS)
  • Welfare Rights and Money Advice Service (WRAMAS) Link Worker
  • Supported Lettings Resettlement Support
  • Rough Sleeping Navigators
  • Local Lettings Agency (Private Rented Access)
  • Mental Health Outreach Nurse
  • Homeless Prevention Team specialist advisor

For more information, email

Rough Sleeper Service

We're re-tendering for the Rough Sleeper Service.

We were due to go out to tender for the service on 1 April 2020. However, this was delayed because of coronavirus (COVID-19).

The service is currently provided by St Mungo’s and will come to an end on 30 September 2021.

The tender process will begin on 1 April 2021 and we'll know who the provider will be in July. We'll update these pages when we have more information. 

The new service will be called Street Outreach Bristol and will begin on 1 October 2021.

Other Bristol City Council homelessness commissioned services:

Homelessness prevention pathways: adults (22+)

Since October 2017, we've launched four homelessness prevention accommodation pathways for people aged 22 and over, without dependent children.

Each pathway is provided by a partnership of different organisations and co-ordinated by a lead agency. There are around 850 units of short-term accommodation across the four pathways.

These pathways are:

  • Pathway 1: men only, led by The Salvation Army
  • Pathway 2: mixed gender, led by Second Step
  • Pathway 3: women only, led by St Mungo’s
  • Pathway 4: substance misuse preparation and in-treatment housing, led by Addiction Recovery Agency (ARA).

For more information, email

Resettlement service

We've commissioned a range of resettlement services so that people who have been through the homelessness pathways, or stayed in emergency accommodation do not become homeless again.

For more information, email

Youth MAPS

We deliver Bristol Youth MAPS with 1625 Independent People.

The service focuses on preventing youth homelessness by working with young people who are homeless or at risk of homelessness.

This is to help them remain in or return to their family home when it is safe to do so, or help them find safe accommodation if they aren't able to.

Accommodation for young people

We commission accommodation for young people based on the plan approved in January 2017. New medium and high support services are now in place.

For more information contact

Accommodation for vulnerable parents

We commission specialist accommodation and floating support for vulnerable adults with young children. This is provided by a partnership between Elim and Places for People, delivered by 1625 Independent People and LiveWest.

For more information, email

Supported accommodation for families

We provide emergency accommodation for homeless families.

We're seeking to expand our supply of supported family accommodation. The framework mechanism means we can attract more providers in future without starting a new process.

Any providers interested in joining can apply through ProContract.

For more information, email

Move-on Accommodation Project

The Move-on Accommodation Project launched in July 2020 with an aim to  increase the supply and range of accommodation options for people recovering from homelessness. One of the key known causes of rough sleeping and homelessness in the city.

We're sourcing additional housing through a variety of means, such as:

  • ensuring an amount of our new homes in the city are directly allocated to people moving on from homelessness
  • engaging with the private rented sector to increase the amount of affordable private rented tenancies
  • repairing and bringing back into use longer term council housing stock
  • exploring property acquisition opportunities

For more information, email