Housing service disruption

Housing service disruption

We're upgrading some of our housing IT systems.

You won't be able to report a repair online but you can still report emergency repairs.

An emergency repair is any problem that could be a security risk or cause harm to you, another person or to your property.

To report an emergency repair, call:

  • 0117 922 2200 Monday to Friday 8.30am to 6pm
  • 0117 922 2050 6pm to 8.30am

Or textphone 0117 922 3892.

Any gas leaks should be reported to the National Grid on 0800 111 999.

Contact us

We're expecting more calls than usual so you should only call in an emergency. You can call the Citizen Service Team on 0117 922 2200.