Homeless shelter at St Anne's House

Homeless shelter at St Anne's House

Find out about the proposal for a homeless shelter in St Anne’s, who will stay there, how it will be run now that the planning application has been approved.

What’s been approved

St Mungo’s is using the empty council office building called St Anne’s House, St Anne’s Road, Bristol, BS4 4AB as a temporary winter shelter for homeless people.

Bristol faces an increasing number of people sleeping rough as well as increasing demand for housing and supported accommodation.

We have funding from the Ministry of Housing, Communities and Local Government for this temporary winter shelter. This will help us to get people off the streets and into accommodation. 

The shelter will be open until 31 March 2019 and from October 2019 to March 2020.

How the building will be used

The building has a 30 bed shelter on the ground floor, with office and meeting spaces on the other floors. Some of the office space will be used by organisations that can give employment support, healthcare and specialist housing advice. The building will be managed by St Mungo’s, working with Crisis Centre Ministries and Caring in Bristol.

The ground floor shelter:

  • is managed by at least two staff at all times
  • is a temporary shelter for a maximum of 30 people until March 2019
  • will be a temporary shelter for a maximum of 30 people from October 2019 to March 2020 (funding for 2019 to 2020 has been confirmed)
  • has women only and mixed dormitories
  • only has pre-allocated spaces, people can't turn up on the night and get a bed
  • has a behaviour policy and house rules, agreed with people from the local community and service users
  • has volunteers providing additional support and activities

The first floor has:

  • office space for charity partners, support and advice services from other organisations
  • bookable meeting room and training spaces.

The second floor has a:

  • community resource, including a bookable office and hot-desk facilities
  • bookable large function space suitable for exhibitions and training

Use of the community space is due to begin from late December to early January. St Mungo’s is speaking with a community space provider about running this part of the service. 

Why we decided to use this building

St Anne’s House was vacant and available for short-term use.

It has enough space to support vulnerable people with a bed for the night, employment support, healthcare and specialist housing advice to help people move into more permanent homes.

Planning permission

The planning application to use the building as an emergency shelter for the winter 2018 into 2019 and the winter 2019 into 2020 was approved on 6 November 2018. There are currently no plans to extend the shelter beyond this date.

This proposal is only for temporary use of this building . 

Funding from central government

£300,000 has been allocated to the development and operation of a new shelter from the Ministry of Housing, Communities, and Local Government. This funding is to cover the first six months from 1 October 2018 until 31 March 2019, including minor works to the building.

We’ve also been successful in securing funding for the following winter, October 2019 to March 2020. 

How the local community has had a say on the running of the building and house rules

St Mungo’s has looked at all aspects of the house rules along with the local community, service users and Bristol City Council. These have now been agreed and will be reviewed regularly. 

St Mungo’s will continue to send updates to local residents and businesses outlining plans and progress.

How you can tell us what you think

Meetings with the community

We held three meetings with local residents before planning permission was granted. The last of these meetings was chaired by Councillor Paul Smith, the Cabinet Member for Housing.

You can read questions and answers (pdf, 111KB) (opens new window) from these meetings.

Since planning permission was granted there have been three more meetings with the community, stakeholders and service users. These meetings discussed:

  • the Good Neighbours Plan (pdf, 248KB) (opens new window) , which covers issues that may arise in the community and how they will be addressed
  • progress with getting the shelter to full capacity
  • volunteering at and donations to the shelter
  • progress with the community space on the second floor

Contact St Mungo's

There is a phone line for local residents or businesses to contact staff or managers 24 hours a day, 7 days a week: 0117 971 3598.

You can also contact St Mungo’s by email: Bristolshelter@mungos.org.