Coronavirus and the Care Act

Coronavirus and the Care Act 2014

The temporary changes to the Care Act because of COVID-19.

We've been granted permission by the government to make temporary changes (or easements) to the way we deliver care. 

These changes are set out in the Coronavirus Act 2020 and refer to our duties under the Care Act 2014.

We'll only resort to making the changes if we experience high levels of demand or staff issues which make it necessary for us to do so.

There are four stages relating to the easements, set out by the Department of Health and Social Care guidance:

  • Stage one: business as usual
  • Stage two: applying flexibilities while continuing to meet legal duties under pre-amendment Care Act
  • Stage three: streamlining services under Care Act easements
  • Stage four: prioritisation under Care Act easements

Councils are only considered to be applying the easements if operating at stages three or four.

As of 5 June 2020 Bristol City Council  is working at stage two which means we're working flexibly while continuing to meet all our legal duties under the Care Act 2014. 

This is because of the government restrictions and social distancing measures.

Stage two changes

These are the Stage two changes for the adult care services.

Care assessments and reviews 

Care assessments and reviews are by phone or video calls.

Only essential visits will be made and these will be in agreement with the individual so they can be done safely.

Day centres

Day centres have been temporarily closed. 

People who use them are being: 

  • supported in different ways based on their individual needs
  • kept in contact with

Financial assessments

Financial assessments are being run remotely. 

Adult care practitioners will provide users  with all the information relating to the charging policy.  This is so adult care users can make informed decisions about accepting care and support.

Choice of support

Alternative ways of providing support are being looked into for service users