Drug and alcohol misuse treatment

Drug and alcohol misuse treatment


Bristol ROADS (Recovery Orientated Alcohol and Drugs Service) is commissioned by Bristol City Council.

ROADS provides free and confidential advice, support and treatment for adults with problematic alcohol and drug use.

ROADS is a partnership between:

  • BDP (Bristol Drugs Project)
  • DHI (Developing Health and Independence)
  • Avon and Wiltshire Mental Health Partnership NHS Trust

Visit our range of support for substance misuse page for a full list of services offered.

Access support and treatment

If you are unsure of what help you, or someone you know, can get, please contact Bristol ROADS (Recovery Orientated Alcohol and Drugs Service).

Telephone: 0117 440 0540 (DHI) 
Monday to Friday: 9am to 8pm
Saturday: 9am to 1pm

You can also drop in to your local Community Recovery Hub to find out about how ROADS can support you and begin to access services.

Community Recovery Hub times and locations

Drop in sessions: Monday to Friday: 1pm to 3pm (closed bank holidays)

  • Central: E5, 16-18 King Square, BS2 8AZ
  • North: Greenrooms, Greenway Centre, Doncaster Road, Southmead, Bristol, BS10 5PY
  • South: @Symes Community Centre, Peterson Avenue, Hartcliffe, Bristol, BS13 0BE

For professionals

Alternatively, if you are a professional looking to support someone to access ROADS services, you can fill in the ROADS Referral Form (pdf, 68k) (opens new window) and email it to DHI.

If you are a GP, please access the online REMEDY Referral Support Tool for clinical pathways and guidelines.  

Telephone: 0117 440 0540 (DHI) 
Open Monday to Friday: 9am to 8pm

See the ROADS Delivery Model (pdf, 385k) (opens new window) .

For families and friends

Anyone who is affected by someone else’s alcohol or drug use can also access support for themselves through DHI.

Telephone: 0330 024 0445 (DHI) 
Open Monday to Friday:  9am to 5pm

About the Bristol Substance Misuse Team

Safer Bristol Partnership's Substance Misuse Team aims to support drug and alcohol users and their carers’ in Bristol by commissioning Bristol’s Recovery Orientated Alcohol and Drugs Service (ROADS).

This is to ensure that people can access the best treatment and support quickly and easily.

We work with:

  • substance misuse providers
  • service users
  • community groups

This is to provide a range of substance misuse treatment services and support to meet the needs of a diverse community.

Young people

The Bristol Youth Links (BYL) Team work with children and young people aged 8-19 years (up to 24 with a learning difficulty or disability) who live in Bristol and who are experiencing problems with drugs or alcohol or who have a family member who has a drug or alcohol problem.

BYL provide evidence based and outcome-focused 1-1 interventions for up to eight weeks and small group work to help children and young people deal with problems early, before they experience a greater level of harm.

This is the first point of contact for most young people who need support for drug and alcohol use in Bristol.

Telephone: 0117 987 6008
Bristol Drugs Project website

Young people with more complex needs

Safer Bristol commissions treatment services to work with those who use drugs and alcohol:

Young People’s Substance Misuse Treatment Service, for those with multiple health or social needs
Telephone: 0117 342 5729

Drugs and Young People’s Project , for those with complex needs who have social workers (referral by social worker only)
Telephone: 0117 377 2997

Also see