Bristol Community Support Services
We're changing the way that we provide Community Support Services (CSS) to adults with social care needs in the community or at home.
Community Support Services (CSS):
• help you be as independent as possible
• improve wellbeing
• aim to reduce the need for more care later
CSS Commissioning Strategy
In 2015 we created a draft strategy to show how CSS will be different in the future. We consulted with service users, carers, providers and stakeholders.
We looked at all the feedback we got and updated our strategy based on it.
To see what we'll do in the future and how your views have influenced our plans, you can look at:
- the final CSS Commissioning Strategy (pdf, 630k) (opens new window)
- the CSS consultation report (pdf, 555k) (opens new window)
- CSS consultation report Appendix B: consultation questionnaire (pdf, 133k) (opens new window)
- CSS consultation report Appendix C: equalities data (pdf, 204k) (opens new window)
CSS Tender
In order to implement our plans we have written a new service specification and designed a new commissioning model.
The CSS tender process started on 8 September via ProContract. To find out more information about the tender and how to submit a bid, log onto ProContract and search for Opportunity ID DN165667.
Future tender rounds close on the following dates:
| Round closure date | Outcome and contract set up |
|---|---|
| 17 November 2017 | 18 December 2017 to 22 December 2017 |
| 16 February 2018 | 19 March 2018 to 23 March 2018 |
| 18 May 2018 | 18 June 2018 to 22 June 2018 |
| 17 August 2018 | 17 September 2018 to 21 September 2018 |
| 16 November 2018 | 17 December 2018 to 21 December 2018 |
We have created a step by step guide for providers (pdf, 990k) (opens new window) . This guide provides instructions on how to submit a tender.
Providers must successfully pass the tender process in order to provide services in the future.
The tender process has been discussed with providers. The notes from these meetings can be found under the downloadable files section of this webpage.
Community support market engagement events
We hold regular meetings with providers.
At these meetings we discuss how we can put the plans from the strategy into practice.
Future meetings
There are no meetings booked at present.
Documents from previous market development events
Tuesday 20 and 27 September event: CSS Mid-Tender event slides (pdf, 1.1MB) (opens new window)
Tuesday 16 August 2016 2016 event: CSS Pre-Tender event slides (pdf, 1.7MB) (opens new window)
Tuesday 17 May 2016 event: CSS Market development day slides (pdf, 546k) (opens new window)
Wednesday 27 April 2016 event: CSS Market development drop-in event slides (pdf, 1.4MB) (opens new window)
Supported living Market Position Statement
In August we published a market position statement for supported living services.
A market position statement is designed to provide intelligence, information and analysis about the supply and demand of services.
Full Market position statement (pdf, 907k) (opens new window)
We held an event for supported living providers to discuss the market position statement and other matters related to supported living.
The feedback from this meeting has been sent to the wider commissioning team, Brokerage and Care management, and will influence future work-packages and stimulate new conversations.
Supported living Market Position Statment lauch evaluation documents
Evaluation overeview including feedback from providers (pdf, 368k) (opens new window)
Market position statement slides (pdf, 698k) (opens new window)
Advice for EA and service charges (pdf, 201k) (opens new window)
Supported Living HB Presentation August 2016 (pdf, 77k) (opens new window)
Downloadable files
- Community support services provider forum minutes 23 October 2015 (pdf, 218k) (opens new window)
- CSS Provider Forum minutes 6 February 2017 (pdf, 157k) (opens new window)
- Community support services provider forum minutes 20 November 2015 (pdf, 112k) (opens new window)
- CSS Provider Forum FAQ 6 February 2017 (pdf, 226k) (opens new window)
- Community support services provider forum minutes 15 January 2016 (pdf, 222k) (opens new window)
- Community support services provider pricing workshop 25 January 2016 (pdf, 327k) (opens new window)
- Community support services provider forum minutes 4 April 2016 (pdf, 172k) (opens new window)
- Community support services provider forum minutes 16 June 2016 (pdf, 216k) (opens new window)
- Community support services provider forum presentation 14 July 2016 (pdf, 278k) (opens new window)
- CSS Provider Forum notes 14 August 2016 (pdf, 198k) (opens new window)
- CSS FAQ 17 August 2016 (pdf, 300k) (opens new window)
- CSS Provider Forum minutes 26 April 2017 (pdf, 248k) (opens new window)
- CSS Provider Forum slides 26 April 2017 (pdf, 163k) (opens new window)
- CSS Provider Forum slides 5 June 2017 (pdf, 259k) (opens new window)
- CSS Provider Forum meeting notes 5 June 2017 (pdf, 437k) (opens new window)
- Review scenarions (pdf, 119k) (opens new window)
- CSS Provider Forum Review scenarios (pdf, 169k) (opens new window)
- CSS Provider Forum 26 July 2017 (pdf, 534k) (opens new window)
- Proud to Care presentation, CSS Provider Forum (pdf, 434k) (opens new window)
- CSS Provider Forum Minutes 26 July 2017 (pdf, 99k) (opens new window)
- CSS Provider Workshop presentation 25 October 2017 (pdf, 971k) (opens new window)