Bristol Harbour useful contacts

Contact information for emergencies, swing bridge use, lock gate operations and general enquiries.


Call 999

Ask for the appropriate emergency service

Bristol Harbour Office

Call 0117 903 1484

General harbour enquiries and swing bridge operations

Bristol Harbour Office

Harbour Office, Underfall Yard, Cumberland Road, Bristol, BS1 6XG

Tel: 0117 903 1484
Fax: 0117 903 1487
VHF Radio: Channel 73, call-sign Bristol Floating Harbour

Cumberland Basin lock gate operations

The Watch House

The Watch House, Cumberland Basin, Lock Entrance, Brunel Lock Road, Bristol BS1 6XG

Tel: 0117 927 3633 (Between tidal watches, callers are connected to an answering machine)
VHF Radio: Channel 14, call-sign City Docks Radio

Entering Netham Lock

The Lock Keeper's Office

Lock Keeper's Office, Netham Lock, Netham Road, Bristol BS5 9PQ

Tel: 0117 977 6590
Mob: 07584 140 718

Contact information

Harbour Office

Underfall Yard

Cumberland Road

Bristol, BS1 6XG

Opening Hours

Opening Hours

Open for general enquiries, licensing and the purchasing of commodities daily (except Christmas Day) as follows:

Summer (BST)

Harbour Office: Saturday to Thursday 08.00 to 17.00, Friday 08.00 to 16.30

From 1 June 2016: Monday to Sunday 08.30 to 16.30

Emergency Service: Duty Officers are on call between 07.30 and 22.30

Winter (GMT)

Harbour Office: Monday to Sunday 10.00 to 15.00

Emergency Service: Duty Officers are on call between 09.00 and 17.00

VHF Radio

Channel 73, callsign BRISTOL FLOATING HARBOUR.


Tel: 0117 903 1484

Fax: 0117 903 1487