Bristol Harbour useful contacts
Contact information for emergencies, swing bridge use, lock gate operations and general enquiries.
Emergencies
Call 999
Ask for the appropriate emergency service
Bristol Harbour Office
Call 0117 903 1484
General harbour enquiries and swing bridge operations
Bristol Harbour Office
Harbour Office, Underfall Yard, Cumberland Road, Bristol, BS1 6XG
Tel: 0117 903 1484
Fax: 0117 903 1487
Email: harbour.office@bristol.gov.uk
VHF Radio: Channel 73, call-sign Bristol Floating Harbour
Cumberland Basin lock gate operations
The Watch House
The Watch House, Cumberland Basin, Lock Entrance, Brunel Lock Road, Bristol BS1 6XG
Tel: 0117 927 3633 (Between tidal watches, callers are connected to an answering machine)
Email: docks.office@bristol.gov.uk
VHF Radio: Channel 14, call-sign City Docks Radio
Entering Netham Lock
The Lock Keeper's Office
Lock Keeper's Office, Netham Lock, Netham Road, Bristol BS5 9PQ
Tel: 0117 977 6590
Mob: 07584 140 718
Contact information
Harbour Office
Underfall Yard
Cumberland Road
Bristol, BS1 6XG
Opening Hours
Open for general enquiries, licensing and the purchasing of commodities daily (except Christmas Day) as follows:
Summer (BST)
Harbour Office: Monday to Sunday 08.00 to 16.30.
Emergency Service: Duty Officers are on call between 07.30 and 22.30
Winter (GMT)
Harbour Office: Monday to Sunday 10.00 to 15.00
Emergency Service: Duty Officers are on call between 09.00 and 17.00
VHF Radio
Channel 73, call sign BRISTOL FLOATING HARBOUR.
Email: harbour.office@bristol.gov.uk
Tel: 0117 903 1484
Fax: 0117 903 1487