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You can use this form if your bus pass has been stolen and you have a crime reference number, which you'll get once you report the crime to the police.
If you've lost your bus pass or you only have a lost item reference number you will need to use a different form and pay for your replacement.
Your stolen bus pass will be replaced free of charge, provided you supply us with a crime reference number.
Read our privacy notice to find out what we do with your personal data.
We may use the information you provided for the prevention and detection of fraud. We may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Get further information about fraud prevention and detection.
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