Advocacy and HealthWatch recommissioning

Advocacy and HealthWatch recommissioning

Information about the recommissioning and review of Advocacy and HealthWatch services.

We're in the process of recommissioning the Advocacy services which are currently commissioned within Bristol City Council.

These services are across different directorates including Adult Care and Support and the Bristol Clinical Commissioning Group (CCG). 

The specific services included in this round of recommissioning are:

  • NHS and Social Care and Complaints Procedure Advocacy (IHCCAS)
  • Independent Mental Health Advocacy (IMHA)
  • Independent Mental Capacity Advocacy (IMCA)
  • Independent Care Act Advocacy (ICAA)
  • Care Management Advocacy Project (CMAP)
  • BME Advocacy 
  • Outreach Advocacy
  • In-patient Advocacy
  • Healthwatch is being commissioned by the CCG on larger footprint

Proposed procurement plans: update

The Advocacy Tender is now available on Pro Contract

You can register and apply through the Pro Contact portal.

Consultation Report “You Said, We Did” and Proposed Procurement Plans

The final consultation "You Said, We Did” Report is now available to view on the consultation hub.

Revised tender time line and second tendering workshop

The tender time line has been revised for the re-procurement of Advocacy services, subject to cabinet approval. This is because of a change in cabinet date.

The revised tender time line has a gap between issuing contacts and the contract start date. This aims to avoid activity during July and August.

How to apply

Providers can submit a tender application for these contracts through ProContract. Providers must register on ProContract in order to apply.

Register on ProContact

ProContact is the online system we use to procure contracts.

Revised tender time line

Date Stage
26 April 2019 Bid and clarification process opens 
12noon, 31 May 2019 Clarification period closes
12noon, 19 June 2019 Closing date and time for receipt by the Council of completed bidder responses via the ProContract tendering system
19 June 2019 Evaluation of bids commences 
Week commencing 8 July 2019 Notification to bidders and commencement of standstill period
Midnight 18 July 2019 Expiry of Standstill Period
1 September 2019 Commencement date of contract
1 September 2019 to 31 December 2019 Implementation Period

The role of advocacy services

Advocacy is helping people say what they want, secure their rights, represent their interests and obtain services they need.

Advocates and advocacy providers work in partnership with the people they support and take their side. Advocacy promotes social inclusion, equality and social justice, Advocacy Charter: Revised edition 2014

Review of the Advocacy and HealthWatch services

As part of the recommissioning process we’re reviewing the way Advocacy and HealthWatch services are being provided in the city. 

We want to ensure the services commissioned by Bristol City Council meet the need of the people of Bristol.

The main aims of this review are to: 

  • examine value for money from current services and question how we can get the best health and wellbeing benefit from our investment. 
  • demonstrate our continuing commitment to valuing and developing the provider community, which includes the Voluntary Community and Social enterprise sector, and Small and Medium Enterprises. 
  • consider planning for future needs in regard of market diversity and capacity to ensure adequate future supply of advocacy services.
  • ensure services promote self-advocacy and equality of access, where appropriate.
  • apply the vision and themes of Bristol City Council's three tier model as outlined in the Adult Social Care Market Position Statement and the Adults Strategic Plan 2016-2020

We’ll be working closely with all individuals, groups and organisations that are involved with advocacy and HealthWatch services in Bristol to seek their views on the best options going forward. 

See the proposed Commissioning Plan for recommissioning Advocacy services and give us your views on the proposal

For more details about the review contact: 

Provider engagement events

The consultation period was open until the 17 November 2018.

There were four engagement events on two dates during this consultation period. Two on 9 October and two on 13 November.

We also held two 'Top tips for tendering' events prior to the tender becoming live.