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Advocacy and HealthWatch recommissioning

Advocacy and HealthWatch recommissioning

Information about the recommissioning and review of Advocacy and HealthWatch services.

We have now completed the recommissioning the Advocacy services.

Outcomes of tender

HealthWatch services were originally included within a family of advocacy services; these have now been procured on a sub-regional basis. 

Delays in the Tender period were due to due-diligence checks being undertaken. This means the contract start date and implementation period have been updated.

Supporting documents

Specific services

The specific services included in this round of recommissioning were:

Lot 1:  Independent Care Act Advocacy (ICAA) 

Outcome of Tender: SWAN were successful 

Lot 2: Independent Mental Health Advocacy (IMHA), Independent Mental Capacity Advocacy (IMCA), Care Management Advocacy Project (CMAP), BME Advocacy Outreach Advocacy, In-patient Advocacy 

Outcome for Tender:  We have decided not to award a Contract for Lot 2 as the Directorate is moving towards commissioning its services on a more devolved locality basis. 

This means that we will be focusing our approach towards localised models of provision where organisations can demonstrate high social value and a significant community presence. We are particularly interested in new models of provision with a high user focus and where use of local assets is integral to the offer.

Lot 3: NHS and Social Care and Complaints Procedure Advocacy (IHCCAS) 

Outcome of Tender: SEAP were successful.

Revised tender and implementation time line

Date Stage
26 April 2019 Bid and clarification process opens 
12noon, 31 May 2019 Clarification period closes
12noon, 19 June 2019 Closing date and time for receipt by the Council of completed bidder responses via the ProContract tendering system
19 June 2019 Evaluation of bids commences 
Week commencing 9 September 2019 Notification to bidders and commencement of standstill period
Midnight 20 September 2019 Expiry of Standstill Period
31 December 2019 Commencement date of contract
1 January 2020 to 1 April 2020 Implementation Period