Home care provision review

Home care provision review

Information about the new home care plans, terms and conditions and tender opportunities.

The home care provision review has been completed. 

The Cabinet has agreed to the plans for the Commissioning of Homecare, including the rate rises for homecare providers.  

The full Cabinet paper can be found on the 3 July 2018 Cabinet meeting page.

New terms and conditions: September 2018 

We have updated our contract documentation for home care providers working with Bristol City Council.

The contract documents include: 

  • updated terms and conditions 
  • updated service specification requirements and key performance indicators 
  • hourly rate rise

Future tender opportunities 

We went out to Tender in September 2018 for the following contracts:

  • ‘Secondary Zone’ Homecare Providers
  • Main Home Care Providers in zone 1, 2 and 3

See the home care services page for the list of providers chosen in 2018.

Join new Homecare Provider Framework 2019 and 2020

There will be opportunities for providers to join a new Homecare Provider Framework in 2019 and 2020.

There were two meeting that took place in early May to discuss this with providers.

See the slide presentations (pdf, 1.1MB) (opens new window)  that were delivered at these events.

The bid and clarification process for the first round of tendering to be part of the Homecare Provider Framework opens on 20 May and closes on 3 June.

Registering on ProContract for tender notifications

ProContact is the online system we use to procure contracts.

It's recommended that you register on ProContract for notification of upcoming tender opportunities. 

Register on ProContact

Homecare Provider Forum

Please find below details of all the provider forums taking place in 2019.

Below each date is the link that you will need to click on in order to book your place and to find further information on the event.

Friday 16 August 2019 10.30am to 1.30pm.

Go to the online event registration (Eventbrite)

Monday 2 December 2019 10.30am to 1.30pm.

Go to the online event registration (Eventbrite)

Innovation Fund

We'll post updates about the fund in due course.

Home care provision review: engagement and feedback

During the review extensive engagement with stakeholders took place between January and June 2018 to shape proposals.    

Feedback and notes from our engagement events:

For more details about the review and redesign contact: