Home care provision review

Home care provision review

Information about the new home care plans, terms and conditions and tender opportunities.

The home care provision review has been completed. 

The Cabinet has agreed to the plans for the Commissioning of Homecare, including the rate rises for homecare providers.  

The full Cabinet paper can be found on the 3 July 2018 Cabinet meeting page.

New terms and conditions: September 2018 

We have updated our contract documentation for home care providers working with Bristol City Council.

The contract documents include: 

  • updated terms and conditions 
  • updated service specification requirements and key performance indicators 
  • hourly rate rise

Future tender opportunities 

We went out to Tender in September 2018 for the following contracts:

  • ‘Secondary Zone’ Homecare Providers
  • Main Home Care Providers in zone 1, 2 and 3

See the home care services page for the list of providers chosen in 2018.

Join new Homecare Provider Framework

There'll be opportunities for providers to join a new Homecare Provider Framework in 2019.

There are two meetings to discuss this with providers.

Date: 1 May 2019
Tiime: 10am to 1pm,

Location: City Hall, College Green, Bristol, BS1 5TR  

To book a place visit our 1 May 2019 home care meeting eventbrite page.

Date: 9 May 2019
Tiime: 10am to 1pm,

Location: Arnos Vale Cemetery Trust, Spielman Centre, East Lodge, Bath Road, Bristol, BS4 3EW

To book a place visit our 9 May 2019 home care meeting eventbrite page.

Registering on Pro-contract for tender notifications

ProContact is the online system we use to procure contracts.

It's recommended that you register on pro-contract for notification of upcoming tender opportunities. 

Register on ProContact

Homecare Provider Forum

Please find below details of all the provider forums taking place in 2019.

Below each date is the link that you will need to click on in order to book your place and to find further information on the event.

Tuesday 13 August 2019 10.30am to 1.30pm.

Go to the online event registration (Eventbrite)

Monday 2 December 2019 10.30am to 1.30pm.

Go to the online event registration (Eventbrite)

Innovation Fund

We'll post updates about the fund in due course.

Home care provision review: engagement and feedback

During the review extensive engagement with stakeholders took place between January and June 2018 to shape proposals.    

Feedback and notes from our engagement events:

For more details about the review and redesign contact: