Redress Scheme Approval

Guidance, criteria and evidence requirements for organisations who wish to apply to become an approved estate agents redress scheme operator

Applying for your Scheme to approved by the NTS Estate & Letting Agency Team

Before you submit your application you'll need to:

• read our Guidance for Applicants (word doc, 65KB) (opens new window) which details the procedures that need to be followed by an estate agents redress scheme operator when applying for its scheme to be approved by the NTS Estate & Letting Agency Team
• ensure you meet the Redress Scheme Approval Criteria (pdf, 270KB) (opens new window) in order to meet your legal obligations
• complete the Application Form (word doc, 73KB) (opens new window) , making sure to include any additional information to support your application (word doc, 60KB) (opens new window)

Email your completed application form and supporting documents to estate.agency@powys.gov.uk.

You also need to send a hard copy of the application form and supporting documents to:

Policy & Information Manager
The National Trading Standards Estate & Letting Agency Team
Powys County Council
Y Gwalia
Ithon Road
Llandrindod Wells
LD1 6AA