Estate agency title

Estate agency

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What estate agency work is

Estate agency work definition and exceptions, intermediaries, property raffles.

Who can be an estate agent

Who can and who cannot be an estate agent.

Estate agency legislation

Legislation that describes what you must do to act lawfully in estate agency work.

Estate agency redress schemes

What are the approved estate agency redress schemes, and what happens if you don’t join one.

Fees, charges, terms of business

What fees and charges information you must give your clients, and how you must define terms of business.

Keeping clients informed

What information you must give to clients about services provided to buyers, referral fees, personal interest in a transaction, and offers.

How to handle clients' money

Holding deposits, keeping client accounts, paying interest.

Regulations you must follow

Consumer Protection from Unfair Trading Regulations 2008 (CPRs) and Business Protection from Misleading Marketing Regulations 2008 (BPRs).

Energy performance of buildings regulations

What you need to do to comply with Energy performance of buildings regulations.

Money laundering for estate agents

How best to protect against money laundering.

Data protection and GDPR

What regulation you need to comply with if you collect information about individuals.

Warning orders and prohibition orders

What warning orders and prohibition orders are, how to appeal, how to apply to have an order varied or revoked.

Public register of orders

What the Public Register of Orders is and how to view it.