Estate agency title

Estate agency

What estate agency work is panel

What estate agency work is

Estate agency work definition and exceptions, intermediaries, property raffles.

Estate agency redress schemes panel

Estate agency redress schemes

What are the approved estate agency redress schemes, and what happens if you don’t join one.

How to handle client's money panel

How to handle clients' money

Holding deposits, keeping client accounts, paying interest.


Money laundering estate agents panel

Money laundering for estate agents

How best to protect against money laundering.

Public register of Orders panel

Public Register of Orders

What the Public Register of Orders is and how to view it.

Who can be an estate agent panel

Who can be an estate agent

Who can and who cannot be an estate agent, and the Public Register of Orders.

Fees, charges, terms of business panel

Fees, charges, terms of business

What fees and charges information you must give your clients, and how you must define terms of business.

Regulations you must follow panel

Regulations you must follow

Consumer Protection from Unfair Trading Regulations 2008 (CPRs) and Business Protection from Misleading Marketing Regulations 2008 (BPRs).

Data protection and GDPR estate panel

Data protection and GDPR

What regulation you need to comply with if you collect information about individuals.


Estate agency legislation panel

Estate agency legislation

Legislation that describes what you must do to act lawfully in estate agency work.

Keeping clients informed panel

Keeping clients informed

What information you must give to clients about services provided to buyers, referral fees, personal interest in a transaction, and offers.

Energy performance of buildings panel

Energy performance of buildings regulations

What you need to do to comply with Energy performance of buildings regulations.


Warning and prohibition orders panel

Warning orders and prohibition orders

What warning orders and prohibition orders are, how to appeal, how to apply to have an order varied or revoked.

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