What is a mutual exchange?

A mutual exchange is where you can swap your property with another council tenant or tenant of a housing association. To do this you must be a secure tenant, although in special circumstances introductory tenants may be able to apply. Mutual exchanges are often found to be a quicker method of moving house than a transfer.

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How can I apply?

To apply for a mutual exchange you must complete a: Mutual exchange application form. If you move without permission you may be evicted. On receipt of your form your details will be added to our mutual exchange list.

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Mutual exchange list

We have a list of tenants who want to exchange their properties. This list is produced on a monthly basis and is available for you to look at in each of our Customer Service Points. The list shows where the tenant lives, what type of property they live in and what sort of home they want. You are free to find an exchange partner by other methods.

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Completion of the exchange process

We will inform you within 42 days from the date your  application form was received, as to whether you can exchange properties. If you are told you cannot exchange your property you will be given a reason why.  Arrangements to exchange your home must not be made until you have obtained written approval from us.

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Reasons why we may refuse an exchange

• The property you or your exchange partner are moving to is either too large or too small.

• You have a Notice Seeking Possession or Possession Order served on you.

• Your home is one which is occupied as part of your job.

• The property you wish to exchange with has been specially adapted for people with disabilities and you do not have a need for such adaptations.

• The property you wish to exchange with is in a sheltered scheme, unless you qualify for sheltered accommodation.

• You have outstanding rent arrears, unless paid off in full, by the time of the mutual exchange.

• It has been found that money is being offered or has been offered or exchanged in relation to the mutual exchange.

• You are an introductory tenant.

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Your rights

In most cases when you carry out a mutual exchange you will also exchange your rights with those of the tenant you exchange with. For example, if as a secure tenant you exchange with  a housing association tenant, you may lose your right to buy, whilst they will gain this right. Always check how your rights will change before you carry out a mutual exchange.

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Conditions and repairs

If you want to carry out a mutual exchange we will send a repairs officer to inspect your property. It must be left in a good state of repair.

Please note that when you exchange you are required to accept the condition of the property you move to. If it is another Bristol City Council property, any repairs to the property which are not the responsibility of the council will not be done. Any alterations you have made will have to be checked by our repairs officer and accepted by your exchange partner.

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Costs

When you have received written permission from your local Estate Management Team to carry out your mutual exchange, a date will be set for you to sign any paperwork. You must meet any costs incurred in moving.

It is illegal to offer or accept any money to carry out a mutual exchange.

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Contact us

For further information please contact your local Estate Management Team.

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