Appeal a Council Tax Reduction decision

If you don’t agree with the decision made on your Council Tax Reduction claim you can appeal this decision with us.

What to do if you think a decision is wrong

You must send an appeal to us in writing to the address below.  

The appeal must be submitted by the person/s named on the council tax bill.

You must tell us:

  • which decision you would like to appeal
  • why you think the decision is wrong
  • if there are other factors we need to take into consideration

We have two months to look at the decision once we’ve received your appeal. If we don’t contact you within two months please get in touch.

What happens next

If we agree the decision is wrong we'll make corrections to your award and send you a new decision notice and Council Tax bill.

If we think the decision is correct we’ll write to you confirming this and you can appeal directly to the Valuation Tribunal Service. You must do this within two months from the date that we responded to your initial appeal.  The tribunal may allow a later appeal if a delay has been caused by circumstances beyond your control.

If we don’t reply within two months you may appeal directly to the Valuation Tribunal Service. You must do this within four months from the date we received your initial appeal. The tribunal may allow a later appeal if a delay has been caused by circumstances beyond your control.

Contact information

Housing Benefit and Council Tax Reduction

100TS

PO BOX 3176

Bristol City Council

Bristol, BS3 9FS