Guidance for professionals contributing to an EHC needs assessment.

What the Professional Portal is

The Professional Portal is for professionals such as: 

  • educational settings
  • health and other independent organisations or individuals 

It lets you submit the EHC needs assessment contribution form securely to the SEND Team.

We'll send you the EHC needs assessment contribution forms for all new EHC needs assessments received from 27 July 2022. 

When we've received your contribution, it will be saved on the young person's case management system. The SEND team will be able to view it in read only. 

General guidance on using the Professional Portal

The principles of using the portal are the same for everyone. 

Read the guidance document and watch the videos to help you use the portal:

Specific guidance for teams, organisations, and individuals

Each team or professional type has a specific process for receiving and completing contributions on the Professional Portal.

Read the guidance for:

How to get support 

If you need help completing the process on the Professional Portal, email ehm.helpdesk@bristol.gov.uk

To help us understand the issue, include:

      • your name
      • your phone number or email
      • the name of your organisation or establishment
      • full description of the issue, preferably with the day and time you experienced it
      • screenshots, if possible

We can also help if:

      • your work email address has changed
      • you've moved to another organisation
      • you've changed roles within your organisation and need access to a different or additional group
      • you're leaving your role and no longer need access to the portal
      • you want us to remove someone from your organisation's group

The helpdesk can't help with questions about filling in the contribution forms.

Microsoft Teams drop ins

From 22 August 2022, we're holding Teams drop ins. You can log into the Teams call to ask for help, if you're having trouble logging in or completing after watching the videos and reading the guidance.

Monday and Wednesday 3pm to 4pm

Join on your computer or mobile app 

Join by entering a meeting ID

Meeting ID: 342 079 560 713 
Passcode: 8mGfxP 

Join with a video conferencing device 

teams@ac.dial.vc 
Video Conference ID: 127 477 811 9 

Alternate VTC instructions 

Call in (audio only) 

+44 20 7660 8517,,811938579# United Kingdom, London

Phone Conference ID: 811 938 579#

Thursdays 9.30am to 10.30am

Join on your computer or mobile app 

Join by entering a meeting ID

Meeting ID: 324 012 194 943 

Passcode: Rs5BpE 

Join with a video conferencing device 

teams@ac.dial.vc 
Video Conference ID: 123 149 880 6 

Alternate VTC instructions

Call in (audio only) 

+44 20 7660 8517,,557003102# United Kingdom, London 

Phone Conference ID: 557 003 102#