Coronavirus (COVID-19) page header
what you need to know
- You must wear a face covering in most indoor public places and on public transport, unless exempt
- Check what the rules are when travelling to England from abroad
- If you have symptoms of COVID-19, self-isolate at home and book a PCR test
- Protect yourself and others by testing regularly and having your vaccine when you’re eligible
Coronavirus (COVID-19) page accordion
Get coronavirus advice and information on GOV.UK including:
- when and where you must wear a face covering
- how to get a test to check if you have coronavirus (COVID-19)
- how to help stop coronavirus spreading
- guidance for people who are clinically extremely vulnerable
- rules you must follow to enter England from abroad
The NHS website has information about:
On the COVID-19 data: including cases in Bristol and R number for the South West page we publish a bi-weekly report which gives an overview of the latest COVID-19 data for Bristol including:
- the number of COVID-19 cases in Bristol in the past week
- the number of community tests undertaken
- the number of new cases of the virus
- growth rate of infections
- number of registered deaths
- the R (reproduction) number for the South West
Other sources of data include the number of lab-confirmed cases (on Open Data Bristol) and central government COVID-19 data.
You can look up the weekly cases in your area by postcode on GOV.UK.
Anyone over the age of 12 can get vaccinated against COVID-19 .
The NHS website has information about the vaccine.
Beware of vaccine scams. The NHS will never ask for money or your bank details.
The COVID Pass shows your COVID-19 status when travelling abroad and domestically at events and venues in England.
You can access it or download it directly from:
The COVID pass is different from the NHS COVID-19 app, which you can use for contact tracing and information on local area restrictions.
Get a test if you have symptoms
You must self-isolate until you get your test result.
Get rapid tests if you don't have symptoms
Who can get rapid (lateral flow) tests and how to get them.
Your test result
The NHS website has information about what to do when you get your test result.
The NHS website explains:
- when you must self-isolate
- how long to self-isolate
- how to avoid spreading coronavirus to people you live with, if you have symptoms or have tested positive
When you're self-isolating, you must not leave your home for any reason, other than to get a coronavirus test. If you need to get a test, you must go straight there and home again.
- ask other people to bring you food or medicine, but you must not have contact with them
- spend time in your garden if you have one
Support when self-isolating
- Call 0800 694 0184 if you need help getting food or medicine, help with essential tasks, or if you have caring responsibilities for someone else and need support. (Monday to Friday, 8.30am to 5pm, and Saturday, Sunday and bank holidays, 10am to 2pm).
- Deaf BSL users can contact the phoneline through a BSL Interpreter using SignVideo.
- Calls can be taken in a range of community languages.
- You may be eligible for a Test and Trace support payment if you're a low income worker and you've been unable to work.
- Get mental health and wellbeing support.
Food, medicine or essential tasks
- If you, a family member or a neighbour are self-isolating, or feeling isolated, and need help getting food or medicine or doing other essential tasks:
- Help to get food
Day to day
- Financial help, including help with Council Tax, if you've lost your job or had an income drop because of COVID-19
- Test and Trace Support Payment scheme of £500 for eligible low paid workers whose earnings are affected by staying at home and self-isolating
Find help to find work and information about training courses on:
Information and support for businesses, including loans, grants and other support.
Our Outbreak Management Plan describes what we're doing to identify and contain local outbreaks and protect the public’s health.
There are restrictions on when and how you can use our reuse and recycling centres
Access to buildings owned by Bristol City Council
See what we’re doing to protect you from COVID-19 in the buildings we own.
Births, deaths, marriages and citizenship
Citizen Service Point
We're only handling emergency cases at the Citizen Service Point.
Libraries are open. Find more details on the Coronavirus: library information page.
- Museums are open. Find more information on the Bristol Museums website.
- Find out about online talks and events on the Bristol Museums website.
- The enquiries service at Bristol Archives will continue.
Sports and outdoors
COVID marshals are here to help people and businesses:
- stay safe outside their homes
- follow guidance for stopping the spread of coronavirus (COVID-19).
Their job is to:
- explain the latest advice from Public Health to help protect residents and businesses across Bristol
- help shops and supermarkets manage queues so everyone can stay a safe distance apart where needed
- encourage people to wear face coverings and to make space where possible, especially in enclosed and crowded spaces such as public transport
- recommend that businesses continue to practice the COVID-safe behaviours we have had in place over the last year
- give face coverings and hand sanitiser to people who need them
- ask people to follow the rules set by the retailer, hospitality venue or transport company they are using
Ask us to patrol an area
COVID marshals patrol different areas of the city at different times, depending on requirements.
To help identify a COVID Marshal, they wear high vis jackets with Bristol City Council badges on them.
To ask us to patrol an area, or tell us about an issue that needs to be addressed, email: firstname.lastname@example.org.
- Easy Read, Testing and isolating
Step-by-step guide on how to use and return your PCR home test kit (GOV.UK), available:
in easy read
for people with visual impairments
in audio, braille, large print and giant print
- Deaf BSL users can contact the phoneline through a BSL Interpreter using SignVideo, (8.30am to 5pm Monday to Friday, 10am to 2pm Saturday, Sunday and bank holidays)
- Fill in our coronavirus (COVID-19) general enquiries form, if you cannot find the information you need on the government website
- Call 0800 694 0184 (freephone, Monday to Friday, 8.30am to 5pm, Saturday and Sunday, 10am to 2pm), translation service available
- Deaf BSL users can contact the phoneline through a BSL Interpreter using SignVideo