Coronavirus (COVID-19) page header
what you need to know
Coronavirus (COVID-19) page accordion
Get coronavirus advice and information on GOV.UK including:
The NHS website has information about
Our Outbreak Management Plan describes what we're doing to identify and contain local outbreaks and protect the public’s health.
On the COVID-19 data: including cases in Bristol and R number for the South West page we publish a bi-weekly report which gives an overview of the latest COVID-19 data for Bristol including:
- the number of COVID-19 cases in Bristol in the past week
- the number of community tests undertaken
- the number of new cases of the virus
- growth rate of infections
- number of registered deaths
- the R (reproduction) number for the South West
Other sources of data include the number of lab-confirmed cases (on Open Data Bristol) and central government COVID-19 data.
There are restrictions on when and how you can use our reuse and recycling centres
Children can go to school, unless their school or education setting advises them not to. Guidance for parents, guardians and carers of a child in school.
Births, deaths, marriages and citizenship
Citizen Service Point
We're only handling emergency cases at the Citizen Service Point.
Free parking for NHS staff and care workers
NHS staff and care workers can park for free in council car parks, pay and display street parking, and residents' parking zones
Libraries are closed. Online services are still available.
- Museums are closed: more information on the Bristol Museums website.
- Museum events are cancelled. Find out about online talks and events on the Bristol Museums website.
- The enquiries service at Bristol Archives will continue.
Pest control will only deal with external issues or emergencies.
Sports and outdoors
Local council, Mayoral and Police and Crime Commissioner elections due to take place in May 2020 have been postponed for a year.
Food, medicine or essential tasks
- Help to get food
- If you, a family member or a neighbour are self-isolating, or feeling isolated, and need help getting food or medicine or doing other essential tasks:
Day to day
- Financial help, including help with Council Tax, if you've lost your job or had an income drop because of COVID-19
- The government has set up a Test and Trace Support Payment scheme of £500 to support eligible low paid workers whose earnings are affected by staying at home and isolating for 14 days.
Find help to find work and information about training courses on:
COVID marshals are here to help people and businesses:
- stay safe outside their homes
- follow guidance for stopping the spread of coronavirus (COVID-19).
They work in different parts of the city at different times. They wear high-vis jackets and have Bristol City Council badges to identify them.
Their job is to:
- explain the government rules and guidance
- help shops and supermarkets manage queues so everyone can stay a safe distance apart
- remind people to wear a face covering where needed, unless they’re exempt
- make sure businesses are following COVID-secure guidance and advise them when they're not
- give face coverings and hand sanitiser to people who need them
- clean outside surfaces that people touch often, such as the buttons at pedestrian crossings
- work with the police and report COVID-19 rule breaches
COVID marshals can’t give out fines or force a business to close.
Ask us to patrol an area
COVID marshals patrol a variety of areas depending on the requirement.
To ask us to patrol an area, or tell us about an issue that needs to be addressed, email: email@example.com.
Free parking for NHS staff and care workers
NHS staff and care workers can park for free in council car parks, pay and display street parking, and residents' parking zones.
Personal assistants are key workers: advice on direct payments and personal assistants.
- Fill in our coronavirus (COVID-19) general enquiries form
- Call 0800 694 0184 (freephone, Monday to Friday, 8.30am to 5pm), translation service available
- Deaf BSL users can contact the phoneline through a BSL Interpreter using SignVideo
- Report someone who's not following government social distancing restrictions on the Avon and Somerset Police website
- Tell us about a business that isn't following the government's social distancing regulations or order to close: email firstname.lastname@example.org or call 0117 922 2500, or fill in the form on the Avon and Somerset Police website
- Deaf BSL users can contact the phoneline through a BSL Interpreter using SignVideo, (8.30am to 5pm Monday to Friday, 10am to 2pm Saturday, Sunday and bank holidays)