You will need your library card membership number and PIN. Need a PIN? See below.
If there are letters before the number, enter the letter 'P' (but ignore the letters 'AN'), followed by the 8 numbers on your card, with no gap.
Renew at your local library
Visit your local library and renew your items either at the self-service kiosk or with a member of staff. Find your local library.
How to get your PIN
You need your PIN to renew your books online. To find out your PIN phone any library. Find the telephone number of your local library
You will be asked to provide any two of the following:
- your library card number
- your postcode
- your phone number
- your date of birth
- details of one of the items that you have on loan
If you want to change the PIN you are given to something you will remember more easily, you can do that on Libraries West website, or by phone.
What can I renew?
You can extend your loans, or renew most books unless they've been requested by another borrower. They may be renewed and returned at any LibrariesWest library. This covers all libraries in Bath and North East Somerset, Bristol, North Somerset, Somerset and South Gloucestershire.
Other items like music CDs and films on DVD can't be renewed. They are liable for a further hire charge if they become overdue.
How will you let me know about overdue items?
We send out 'pre-overdues'. This means you will get an email two days before your loans are due. We hope that these emails are helpful, but we advise you not to rely on them as the only way of reminding yourself about the due date of your borrowed items. If for some reason you do not receive the pre-overdue email notice you will still have to pay an overdue charge.
If you don't renew your loans we will also send you one email or text message telling you that you have overdue items.
If there are other library users waiting for the items you have out, you will be asked to return them as soon as possible.
Let us know your email address or your mobile phone number and you'll receive an email or text message to your preferred choice.
You can update your details online, or tell us next time you visit.