Pet shop licence

Licence summary

To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.

Eligibility criteria

Applicants for a pet shop licence must not be disqualified from keeping a pet shop.

Regulation summary

A summary of the regulation relating to this licence

Application evaluation process

Local authorities must have regard to the following when considering an application for a pet shop licence:

  • that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
  • adequate food and drink will be provided to the animals and they will be visited at suitable intervals
  • that any mammalian animals will not be sold too young
  • that steps are taken to prevent disease spreading among the animals
  • that adequate fire and emergency provisions are in place

Conditions can be attached to a licence to ensure that the above are complied with.

Will tacit consent apply?

No.Please note that tacit consent does not apply to pet shop licences, because it is in the public interest that the application is processed fully before being granted. This means you must wait for the council to determine the application before any pet shop activities can take place. The target completion period is 28 days.

Please contact us prior to submitting your application to discuss your proposals and to establish what fees you are eligible to pay.

Apply online

The fees can be paid online when submitting your application. The fees payable for a grant application are £228.99 and £121.89 for renewal applications. 

On receipt of a complete application your application will be acknowledged.

Apply by post

The fees to accompany a grant application are £228.99 and £121.89 for renewal applications. Please note licences apply from January to December. On receipt of a complete application your application will be acknowledged.

Applicant complaints

Please contact your Local Authority in the first instance.

Any person who is refused a licence can appeal to the Magistrates court or, in Scotland, the Sheriff covering the area the premises is located. A court or Sheriff may give directions on the issue of a licence.

Licence holder redress

Please contact your Local Authority in the first instance.

Any licence holder who objects to a condition attached to a licence may appeal to the local Magistrates court or, in Scotland, the Sheriff covering the area the premises is located. A court or Sheriff may give directions on the issue of a condition.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). From outside the UK contact the UK European Consumer Centre.

Other redress

E.g. about noise, pollution, etc. Also should one licence holder complain about another.

 


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