Coronavirus (COVID-19): Information and advice
Coronavirus (COVID-19): Information and advice
Latest advice and information from central government, the NHS and other resources
We have provided some resources that you may find useful to help your family with any questions or concerns you have during this time.
For home learning resources visit Bristol Learning City.
Register to receive support if you have a medical condition that makes you vulnerable to coronavirus. You can register yourself, or on behalf of someone else. Get coronavirus support as an extremely vulnerable person
Information from Bristol City Council
Bristol City Council’s advice is in line with government policy. It is strongly recommended that any advice you follow is from a reliable source.
Temporary legislative changes relating to coronavirus (Covid-19) and SEND
Guidance from the Department of Education about temporary legislative changes relating to coronavirus (Covid-19) and SEND and what it means for children and young people with SEND
Special Educational Needs and Disabilities update for parents
Short breaks service update
The short breaks service have released a statement (pdf, 57KB) (opens new window) to explain how they will continue to run their service.
Support message for children and young people
Staying safe during COVID-19: Coronavirus advice video from the disabled young people at the WECIL Youth Groups.
Children’s Personal Budgets/Direct Payments
If you use Direct Payments to employ Personal Assistants (PAs) then you must have a plan in place if the PA can’t come to work because of the coronavirus.
This might include family or friends or alternative staff members coming in to support you.
If staff or family or friends are not able to provide the care you need, then email: InclusionService@bristol.gov.uk
In your message you should give us your:
- full name
- child's name
- contact telephone number
We'll respond to you no later than the next working day.
If you can't email us then call the office. Our reduced staff will take your details and send the email on your behalf.
All non-urgent matters which do not require immediate action will be dealt with by our home based staff.
Home to school travel
During this time, we're making reasonable adjustments to provide the home to school travel service.
If your child is allocated a school place and we usually provide travel with an escort, would it be possible for you or a household member, to either:
- transport your child in your own vehicle or
- travel with your child on provided transport
This will help reduce the risks to children, families and staff through close contact, following the government’s guidance on social distancing.
If this is not possible, let us know as soon as possible by calling us on 0117 9036328 or email: email@example.com
We’ll work with you and your child’s school to arrange transport, which may mean alternative pick up and drop off times.
Please be reassured we'll continue to work with schools to review this service as they regularly notify of more children returning to school.
We're currently working with fewer escorts while many are self-isolating according to government guidelines.
We also have fewer drivers, so arrangements for your child may not be exactly the same as usual.
Other information and advice
Advice and Support
You can get advice and support from:
- CBBC: Newsround video: Coronavirus: Your questions answered
- Childline: call 0800 1111 or visit Childline website
- Bristol Samaritans : call 0330 094 5717 or visit Bristol Samaritans website
- Child Mind Institute article: Talking to Kids About the Coronavirus
- Elsa Support: Coronavirus Story for Children
- Supportive Parents: call 0117 989 7725 or visit Supportive Parents website
- Mencap: information and easy read guide
- Sensory Support service: home learning support materials
- Bristol Support and advice line (SAL): telephone and online support to parents/carers, Monday to Friday, 9am to 5pm, call 07464 357574 or email firstname.lastname@example.org
You can get advice about mental health support from:
- CAMHS (if young person is currently under CAMHS) call 01454 862431 or if you are concerned that you're not able to keep your child safe or they're not able to keep themselves safe then take them to the Accident and Emergency department at Bristol Children’s hospital or call for an ambulance
- Mental health apps approved by NHS
- BBC news: Coronavirus: How to protect your mental health
- Find mental health services in Bristol
- Police: call 101 for non-urgent or 999 if urgent and an immediate response is needed
- NHS: check if you have coronavirus symptons and stay at home advice
- Safeguarding children: call the First Response Team on 0117 903 6444
- Access and Response Team (for Safeguarding concerns) call 01454 86 6000 (during working hours)
- Emergency duty team
- SEND hospital passport and NHS COVID-19 grab and go form