Library Strategy Engagement Survey

We asked

Between 11 May 2026 and 22 June 2026, we asked for views on how you use libraries, and what you think would encourage people to use libraries more.

An online consultation survey was available to respondents. Paper copies of the survey were distributed to all libraries in Bristol during the engagement period. Alternative formats such as Easy Read, braille, large print, printed surveys, and translation to other languages were available on request.

We also conducted on-street interviews in 7 locations around Bristol, using a shortened version of the survey which focused on the questions that asked why non-users do not visit Bristol libraries and respondents’ suggestions for reaching more people.

The engagement was supported by blog posts, social media adverts, internal bulletins to BCC staff, newsletters, messages to headteachers, and bus shelter adverts. Additionally, publicity in libraries included banners, computer flags, advertising in self-service checkout screens, and posters at all library locations including translations in Somali, Arabic, Punjabi, and Polish.

The survey contained a draft library strategy document, outlining goals, the proposed strategy, and plans for implementation.

You said

A total of 2671 responses were received. 2176 responses were to the online survey, 249 came from on-street interviews, and 246 were written responses. The engagement report summarises the results.

Respondents commented on how frequently they visited libraries, their priorities for libraries, and what would encourage people to use libraries more.

We did

The Public Health and Communities Policy Committee considered the consultation findings on 19 October 2026 and approved the draft Library Strategy. The committee also agreed that the council should begin more detailed work on four priority areas:

• extending opening hours
• testing community-led models
• expanding volunteering
• renewing library buildings

Between October 2026 and January 2027, the council will gather more evidence and develop a costed implementation plan. This will include looking at the costs, benefits and risks of the proposals, as well as their potential effects on staff and communities. The council will also identify priorities for investment in library buildings and develop design standards for Bristol’s libraries.

No immediate changes to library services or staffing were agreed at the October meeting. Any significant changes will require further assessment, consultation and, where necessary, separate committee approval. The final Library Strategy and implementation plan are expected to return to committee in January 2027.

Supporting documents and more information can be viewed on the committee decision page.