Problems paying your business rates

You may be able to get help if you’re having problems paying your business rates.

If you’re having problems paying your business rates, call us on 0117 922 3300 and we'll do what we can to help.

Manage your payments

To help manage your payments, you could:

• pay what you owe over a longer period, by setting up a payment arrangement with us
• set up a Direct Debit, to make sure the payment is made on time and choose the day your payment is made

Check if you can get a discount or exemption

You may be able to get your business rates reduced, for example if your business is small, your property has a low rateable value, you have an empty property or occupy a property that was recently unoccupied.

Find out if you can get a discount or exemption.

Get financial support

If you’re having trouble getting a loan from a bank you may be able to get financial support from a government scheme or another organisation.

Find out more about business grants.

What happens if you don’t pay

Find out what steps we’ll take if you don’t pay your business rates.