How we issue invoices or bills, and collect money owed to us.
Our pdf corporate debt management policy(255 KB) makes sure we collect money owed to us fairly and consistently and that we help people in financial hardship.
Through this policy we will:
- set out consistent principles and standards that apply to all income we're due
- seek to prevent debt by ensuring appropriate support and advice is available to all
- support people who are in difficulty or have problem debt