Breadcrumb

Make a change to a property address

Make a change to a property address

Apply to add or change a property name or make a different change to an address.

You can apply to:

  • add a name to a property that has a number
  • change the name of a property
  • make a different change to an address

If you want to register an address for a new property or a property you’re redeveloping, see register a new address.

The new address must meet the guidelines in our street naming and property numbering policy (pdf, 125KB) (opens new window) . It must not be offensive and it must not cause confusion. For example, a property must not have a similar name to another one on the same street.

If you add a name to a property that already has a number, the Royal Mail will still use the number in the postal address.

If you ask for a major change, such as changing the street name, the Royal Mail might also give your property a new postcode.

To make a change to an address, you must:

  • own the property, if it’s a residential property
  • have authority or permission from the owners, if it’s a business property

It costs £22 to make a change to an address.

Apply to make a change to an address

After you apply

We’ll look at your application within 15 working days. We’ll tell you if:

  • the address is ok
  • you need to make any changes
  • we can’t make a change and explain why

We might ask you for more information.

If we can make a change to the address, when we’ve agreed the new address, we’ll give the details to the Royal Mail.

When the Royal Mail has updated your address, we’ll email you:

  • to confirm the new address
  • our invoice, with details of how to pay

We’ll also give the new address to:

  • other council departments, including the electoral register
  • the Gloucester Land Registry
  • the Valuation Office Agency
  • emergency services
  • Ordnance Survey
  • the National Land and Property Gazatteer
  • Bristol Water
  • BT Openreach

Queries about a new postcode or mail delivery

If you have any queries about a new postcode or mail delivery, contact the Royal Mail.

Related links