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How to contact the Crisis Payment Scheme team

How to contact us

You can contact us by:

  • email: cps@bristol.gov.uk, include your full name and address
  • phone: 0117 922 4500, Monday to Friday, 9am to 12noon (we can't take household goods applications by phone)
  • in person: Citizen Service Point, 100 Temple Street, Bristol, BS1 6AG (by appointment only). You'll need to collect emergency payments here.