Copy certificates 

Due to essential maintenance, our copy certificate ordering system for births, deaths, marriage and civil partnership will not be available until 2pm on Friday 2 June.

What you need to know

We can't take applications over the phone.

Standard service

Our standard service costs £11 . Ordered certificates will be issued within 15 working days and sent by second class post.

Priority service

This service is for historic applications only. We do not offer this service on registrations carried out within the last month.

Our priority service costs £35.

Ordered certificates will be issued within 24 hours and sent by first class post. If you order certificates after 2pm on Friday your certificate will not be produced until the following Monday.

When you get your certificates will depend on the postal service in your area. Allow a minimum of 21 days from the date posted for your order to arrive.

If your order has not arrived after 21 days, contact us at

We are unable to consider claims for certificates lost in the post that are made more than three months after the date posted or have been posted internationally.

Orders for certificates destined for international addresses should be made via the General Register Office for England and Wales using their priority service or call them direct on 0300 123 1837.

Other ways to apply

By post

Print and fill in an application form:

Post the form to: Bristol Register Office, The Old Council House, Corn Street, Bristol, BS1 1JG. 

Include your payment (if paying by cheque) and a stamped addressed envelope for the certificate to be posted back to you.

In person

Register Office opening hours

  • Monday: 9am to 4pm
  • Tuesday: 9am to 4pm
  • Wednesday: 10am to 4pm
  • Thursday: 9am to 4pm
  • Friday: 9am to 4pm

The entrance is on Broad Street.

Terms and conditions

See our pdf Register Office terms and conditions (294 KB)