Contact information for emergencies, bridge swings, lock gate operations and general enquiries.
Emergencies
Call 999 and ask for the appropriate emergency service.
Call the Bristol Harbour Office on 0117 903 1484; option 2 for emergencies
General harbour enquiries and swing bridge operations
Bristol Harbour Office
The Harbour Masters Office, Underfall Yard, Cumberland Road, Bristol, BS1 6XG
Phone: 0117 903 1484; option 1 for general enquiries, option 3 for out of hours enquiries
Email: harbour.office@bristol.gov.uk
VHF Radio: Channel 73, call-sign Bristol Floating Harbour
Opening hours, Winter GMT
Admin office
Monday, Tuesday, Thursday, Friday: 10am to 3pm
Wednesday and at weekends: closed
Harbour office
Every day, including weekends: 9am to 5pm
Opening hours, Summer GMT
Admin office
Monday, Tuesday, Thurday, Friday: 8.30am to 4.30pm
Wednesday and at weekends: closed
Harbour office
Every day, including weekends: 7.30am to 10pm
Cumberland Basin lock gate operations
The Watch House
The Watch House, Cumberland Basin, Lock Entrance, Brunel Lock Road, Bristol BS1 6XL
Phone: 0117 927 3633 (between tidal watches, you'll be connected to an answering machine)
Email: docks.office@bristol.gov.uk
VHF Radio: Channel 14, call-sign City Docks Radio
Entering Netham Lock
The Lock Keeper's Cottage
Lock Keeper's Cottage, Netham Lock, Netham Road, Bristol BS5 9PQ
Phone: 0117 977 6590
VHF Radio: Channel 73, call-sign Netham Lock
The Lock Keeper is available from 1 April to 30 September, 7am to 10pm.
Contact the harbour office at all other times.
Other useful contacts
There are a number of organisations around the harbour, or harbour related, that you may find useful.
Underfall Yard
- Underfall Yard Trust: patent slipway and hard standing
- Star Yachts: boat building, repairs and restorations
- Traditional Rigging: modern and traditional rigging
- ShipShape Boatbuilding: boatbuilding and canoe building courses
- M Jennings and Co: boat building and marine electronics
- Boatyard Workshop: boat building, repairs and restorations
- Stuart Hambly Welding and Fabrication at the Underfall Yard
Other marine businesses
- Bristol Marina: hard standing, 50T travel lift
- The Bristol Maritime Academy: powerboat and RYA courses
- Canal and River Trust
- Rolt's Boat Yard
- Bristol Sails: sail repairs, covers and canopies, 0117 922 5080
- Noble Masts: Hollow Wooden Masts and Spars www.noblemasts.wordpress.com
- Advance Marine: inboard and outboard sales and repair, Marine Chandlery (Portishead)
- Channel Yacht Sales: boat brokerage
- Hotwells Canvas: covers, canopies, repairs
- Baber Transport: specialist boat transport
- Mark Loveday, 07768 474 581: Boat Safety Scheme Examiner
- Boat Safety Scheme
Ferry services
- Bristol Ferry Boats Company
- Bristol Packet Boats
- Number Seven Boats (also operate the Cross Harbour ferry)