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Social work contact details: children and young people

Social work contact details: children and young people

If you need to contact someone about a child who has a social worker please contact the social worker at their area social work office.

Phone lines for all our offices are open Monday to Thursday, 8.30am to 5pm and Friday 8.30am to 4.30pm.

In an emergency (fire, ambulance, police) call 999.

Area Social Work offices

Area Social Work Teams are based in these offices.

North Bristol

Office address

Ridingleaze House, Ridingleaze, Lawrence Weston, Bristol  BS11 0QE
View North office map

Postal address

Ridingleaze House PO BOX 3399 BS1 9NE

Professionals and families should already have the contact details of the social worker involved with children receiving a social work service from the North Bristol office.

If you need to contact the North Bristol office, email unitconorth@bristol.gov.uk

This email account is checked regularly. However, you should not use this in an urgent or emergency situation.

East/Central Bristol

Office address

Welsman, Princes Street, St Pauls, BS2 9JA
View East/Central office map

Postal address

Welsman PO BOX 3399 BS1 9NE

Professionals and families should already have the contact details of the social worker involved with children receiving a social work service from the East/Central Bristol office.

If you need to contact the East/Central Bristol office, email welsman@bristol.gov.uk  

This email account is checked regularly. However, you should not use this in an urgent or emergency situation.

South Bristol

Symes House, Hartcliffe, BS13 0EE
View South office map

Postal address

Symes House PO BOX 3399 BS1 9NE

Professionals and families should already have the contact details of the social worker involved with children receiving a social work service from the South Bristol office.

If you need to contact the South Bristol office, email unitcosouth@bristol.gov.uk

This email account is checked regularly. However, you should not use this in an urgent or emergency situation.

Other numbers that you can call are:

  • Police Child Abuse Investigation Team (CAIT): 0117 945 4320
  • NSPCC 24 hour Helpline: 0800 800 5000 (free from a landline)
  • NSPCC Asian Languages Helpline: 0808 800 5000 (free from a landline)
  • NSPCC Text helpline: 88858 (service is free and anonymous)
  • Police: 101 (non-emergency calls)

Families in Focus

  • North: 0117 352 1499
  • East / Central: 0117 357 6460 
  • South: 0117 903 7770

City-wide teams and services in Bristol

These teams provide more specialist support to children and young people across the city.

Disabled Children Service

5 Knowle Health Park, Downton Road, Knowle, Bristol BS4 1WH
View Knowle Health Park office map
Telephone: 0117 903 8250
Minicom: 0117 903 8255
Fax: 0117 903 8254

Through Care and Placement Service

B-Bond, Smeaton Road, BS1 6XN
View B-Bond office map
Telephone: 0117 353 4100
Fax: 0117 353 34102/ 0117 353 4033  
Care Leavers Freephone: 0800 694 0168 (may not be free from a mobile phone check with your service provider)

  • Through Care Team 1: 0117 35 76141
  • Through Care Team 2: 0117 35 76142
  • Through Care Team 3: 0117 35 76143
  • Through Care Team 4: 0117 35 76144
  • Through Care Team 5: 0117 35 76145
  • Through Care Team 6: 0117 35 76146
  • Through Care Team 7: 0117 35 76147
  • Through Care Team 8: 0117 35 76148

Group Unit: 0117 353 4108
Placement Team: 0117 3574 679/ 0117 353 4194
Fostering/Adoption: 0117 353 4196
Fostering/Adoption Recruitment: 0117 353 4200